Program Manager - Irwindale, United States - Superior Communications

Superior Communications
Superior Communications
Verified Company
Irwindale, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description




SALARY:
$66,560 to $71,560 Annually


SUMMARY

ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Validate product information prior to customer impact, including, compatibility, descriptions, features, benefits, instructions, pricing, etc.
  • Identify and recommend program enhancement opportunities.
  • Interface with product vendors as required to meet customer needs.
  • Ensure balance and stability within your program, including, management of all programrelated nonconformance issues, customer experience issues, vendorrelated issues, etc.
  • Manage the "lifecycle" of all products within your program.
  • Manage multiple projects simultaneously.
  • Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders.
  • Monitor and track new launches for timely execution and delivery.
  • Prepare and maintain status of all open projects, sharing with leadership on a regular basis.
  • Plan and develop contingency plans for project risks.
  • Build and sustain effective communication within crossfunctional teams and the customer.
  • Manage customer portal to include but not limited to setup, chargeback tracking, training, etc.
  • Other duties as assigned.
  • Follow ISO/TL9000 requirements as it pertain to position.

SKILLS
Quick learner, self-motivated, self-directed; able to work independently with mínimal supervision.

Experience in maintaining proprietary information.


SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibility.


WORK ENVIRONMENT
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.


PHYSICAL DEMANDS
This is largely a sedentary role; however, some light lifting is required. This would require the ability to lift up to 10 lb. boxes, open the box, and bend or stand, as necessary.


POSITION TYPE AND EXPECTED HOURS OF WORK
This is a full-time position. Normal business days are Monday through Friday. Work hours will be assigned in advance. This is an on-site position.


TRAVEL
Very mínimal travel is expected for this position.


REQUIRED EDUCATION/EXPERIENCE
Bachelor's degree in supply chain management, Marketing, Management, or Business, preferred

Minimum 5 years of work-related experience

Minimum 2 years of experience in program/product management, preferred.


OTHER DUTIES


Please note this job description is not designed to cover, or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.


Referrals
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About Superior Communications
Superior Communications opened its newest distribution center outside Nashville, TN. The 130,000-square-foot facility supports customers throughout the country with a focus on those in the region.

Superior is focused on helping our customers solve their go to market challenges through industry-leading services across the supply chain, from geographic location to value-added support in the retail stores.

We offer a great benefits package including
Medical, Dental, Vision, Life, Disability, Paid Time Off, Holidays, and 401(k).


At Superior Communications we respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

We are proud to be an Equal Opportunity Employer.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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