Jobs
>
Lawrenceville

    Implementation Consultant - Lawrenceville, United States - HB NEXT

    HB NEXT
    HB NEXT Lawrenceville, United States

    2 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Job Position: Implementation Consultant

    Location: Lawrenceville, GA

    As a Implementation Consultant, you will be responsible for cultivating and nurturing strong relationships with our existing customers. Your primary goal is to ensure client satisfaction, drive product adoption, and identify opportunities for upselling or cross-selling additional services to meet their evolving needs. Specific responsibilities include:

    Duties and Responsibilities

    1. Client Relationship Management
      • Serve as the main point of contact for assigned clients, building and maintaining strong, long-lasting relationships.
      • Understand the unique needs and goals of each client and develop tailored account strategies to meet their objectives.
    2. Product Adoption, Configuration and Training
      • Collaborate with clients to ensure they are effectively using our SaaS solutions.
      • Provide training and resources to clients to maximize their product utilization.
    3. Account Growth
      • Identify opportunities for upselling or cross-selling additional services, features, or upgrades to existing clients.
      • Develop account growth plans and strategies to achieve revenue targets.
    4. Issue Resolution
      • Address and resolve client concerns, issues, or questions promptly and effectively.
      • Coordinate with internal teams to ensure client needs are met.
    5. Renewal Management
      • Manage the renewal process for subscription-based services, ensuring a high retention rate.
      • Proactively engage with clients to secure contract renewals and minimize churn.
    6. Reporting and Analysis
      • Track and report on client engagement, usage, and satisfaction.
      • Analyze client data to identify trends, opportunities, and areas for improvement.

    Qualifications:

    • Proven experience in account management, preferably in the SaaS industry.
    • SaaS configuration and implementation experience.
    • Strong knowledge of SaaS products and services.
    • Exceptional communication and interpersonal skills.
    • Ability to understand and articulate technical concepts to non-technical stakeholders.
    • Strong problem-solving and negotiation skills.
    • Results-orientated and self-motivated.
    • CRM software proficiency (e.g., Salesforce, HubSpot) is a plus

    Benefits:

    • Competitive base salary and commission structure
    • Health, dental, and vision insurance.
    • Retirement savings plan with company match.
    • Opportunities for professional development and training.
    • Collaborative and inclusive work environment.

    Powered by JazzHR

    OG1mATzuGL

  • Maxio

    Implementation Consultant

    2 weeks ago

    Maxio Atlanta, United States

    Job Description · Job Description · Maxio was born in April 2021 when Battery Ventures invested +$150M to bring together two companies that were each amazing in their own right: SaaSOptics, which streamlined financial operations and analytics for SaaS businesses, and Chargify, ...

  • Edifecs

    Sr. Implementation Consultant

    4 weeks ago

    Edifecs Atlanta, United States

    · Sr. Implementation Consultant · Edifecs, Inc. · Atlanta, GA · Job Duties: The Sr. Implementation Consultant position is a post-sales position that focuses on individual clients and implementing Edifecs' solutions purchased by that client. The Sr. Implementation Consultant i ...

  • Edifecs

    Sr. Implementation Consultant

    1 week ago

    Edifecs Atlanta, United States

    Sr. Implementation Consultant · Edifecs, Inc. · Atlanta, GA · Job Duties · : · The Sr. Implementation Consultant position is a post-sales position that focuses on individual clients and implementing Edifecs' solutions purchased by that client. The Sr. Implementation Consultant ...

  • Edifecs

    Sr. Implementation Consultant

    2 days ago

    Edifecs Atlanta, United States

    Edifecs, Inc. seeks Sr. Implementation Consultant for Atlanta, GA office. Primarily involved in configuration and development of programstasks guidelines. Domestic travel up to 75% req'd. Telecommuting available. BS/MS in CS, Engg., CIS, or rel field 5 yrs prog., post-bacc exp/ 3 ...

  • Matlen Silver

    Benefits Implementation Consultant

    2 weeks ago

    Matlen Silver Alpharetta, United States

    Job Title: Benefits Implementation Consultant · Duration: 6+ months · Location: Remote · Required Pay Scale: · $60-65/hr · Job Summary:The primary focus of the Benefits IC is to provide varying levels of implementation services through configuration, analysis, validation, pr ...

  • Gong

    Implementation Consultant

    2 weeks ago

    Gong Atlanta, United States

    Professional Services Consultant (Strategic Services) · Atlanta | Chicago | Salt Lake City | San Francisco | Remote (US) · Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue gr ...

  • Maxio

    Implementation Consultant

    2 weeks ago

    Maxio Atlanta, United States

    Job Description · Job DescriptionMaxio was born in April 2021 when Battery Ventures invested +$150M to bring together two companies that were each amazing in their own right: SaaSOptics, which streamlined financial operations and analytics for SaaS businesses, and Chargify, the l ...

  • Beech Valley Solutions

    Accounting Systems Implementation Consultant

    1 week ago

    Beech Valley Solutions Atlanta, United States Contract

    Description: · We have multiple client needs for Enterprise Resource Planning (ERP) systems consultants. Roles consist of project managing the implementation of an ERP system, as well as functional consultants and technicians to assist with reporting, data analytics and other s ...

  • PricewaterhouseCoopers

    Dayforce WFM Implementation Consultant

    3 weeks ago

    PricewaterhouseCoopers Atlanta, United States

    A career in our Oracle Human Capital team, within our Oracle consulting practice, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities Implementation Consultant, Ma ...

  • Agilysys

    Software Implementation Consultant

    3 weeks ago

    Agilysys Alpharetta, United States

    Agilysys provides enterprise software, services, and solutions for the hospitality industry in North America, Europe, and Asia. Products include points-of-sale, property management, inventory and procurement, analytics solutions, and mobile and wireless solutions that are designe ...

  • Edifecs, Inc.

    Lead Implementation Consultant

    5 days ago

    Edifecs, Inc. Atlanta, United States

    Edifecs, Inc. seeks Lead Implementation Consultant for Atlanta, GA office. Primarily responsible for mentoring and training internal teams on Edifecs products and customer custom components. Domestic travel up to 75% req'd. Telecommuting available. BS/MS in CS, Engg., CIS, or rel ...

  • Akkodis

    Microsoft Dynamics 365 Implementation Consultant

    1 week ago

    Akkodis Atlanta, United States

    We have an immediate long-term contract with our Atlanta based client for a Microsoft Dynamics 365 Project Manager/Business Analyst to be responsible for the implementation of Dynamics 365 F & O with a focus on Warehouse Management and Order to Cash. · Required is 5+ years of fun ...

  • Edifecs, Inc.

    Sr. Implementation Consultant

    5 days ago

    Edifecs, Inc. Atlanta, United States

    Edifecs, Inc. seeks Sr. Implementation Consultant for Atlanta, GA office. Primarily involved in configuration and development of programs+tasks+ guidelines. Domestic travel up to 75% req'd. Telecommuting available. BS/MS in CS, Engg., CIS, or rel field + 5 yrs prog., post-bacc ex ...

  • Akkodis

    Microsoft Dynamics 365 Implementation Consultant

    1 week ago

    Akkodis Atlanta, United States

    We have an immediate long-term contract with our Atlanta based client for a Microsoft Dynamics 365 Project Manager/Business Analyst to be responsible for the implementation of Dynamics 365 F & O with a focus on Warehouse Management and Order to Cash. · Required is 5+ years of fun ...

  • Edifecs

    Lead Implementation Consultant

    1 week ago

    Edifecs Atlanta, United States

    Lead Implementation Consultant · Edifecs, Inc. · Atlanta, GA · Job Duties · : The Lead Implementation Consultant position is a post-sales position that is primarily responsible for mentoring and training internal teams on Edifecs products and customer custom components. · De ...

  • Edifecs

    Sr. Implementation Consultant

    4 weeks ago

    Edifecs Atlanta, United States

    · Sr. Implementation Consultant · Edifecs, Inc. · Atlanta, GA · Job Duties: The Sr. Implementation Consultant position is a post-sales position that focuses on individual clients and implementing Edifecs' solutions purchased by that client. The Sr. Implementation Consultant i ...

  • Edifecs

    Sr. Implementation Consultant

    1 week ago

    Edifecs Atlanta, United States

    · Sr. Implementation Consultant · Edifecs, Inc. · Atlanta, GA · Job Duties: The Sr. Implementation Consultant position is a post-sales position that focuses on individual clients and implementing Edifecs' solutions purchased by that client. The Sr. Implementation Consultant i ...

  • RELEX Solutions

    Software Implementation Consultant

    1 week ago

    RELEX Solutions Atlanta, United States

    RELEX Promotions is hiring a Software Implementation Consultant We are now looking for a full-time Software Implementation Consultant - Pricing and Promotions to join our RELEX family in Atlanta. You'll join the operations team of 100+ people, who will help you succeed in your ne ...

  • RELEX Solutions

    Software Implementation Consultant

    1 week ago

    RELEX Solutions Atlanta, United States

    RELEX Promotions is hiring a Software Implementation Consultant · We are now looking for a full-time Software Implementation Consultant - Pricing and Promotions to join our RELEX family in Atlanta. You'll join the operations team of 100+ people, who will help you succeed in you ...

  • Edifecs

    Lead Implementation Consultant

    2 weeks ago

    Edifecs Atlanta, United States

    · Lead Implementation Consultant · Edifecs, Inc. · Atlanta, GA · Job Duties: The Lead Implementation Consultant position is a post-sales position that is primarily responsible for mentoring and training internal teams on Edifecs products and customer custom components. Delive ...