- Meet and communicate with customers daily to provide relevant product and service information, document complaints and questions, and process order requests
- Quickly qualify and build rapport with potential new customers to establish open lines of communication and trust
- Maintain a positive and empathetic demeanor towards customers at all times
- Respond promptly to customer complaints and provide timely, effective solutions to maintain superior customer satisfaction levels
- Become an expert in our product and service knowledge and stay up-to-date with the latest industry trends
- Keep an accurate record of orders, escalation requests, comments, and complaints and file accordingly
- Demonstrate enthusiasm and excitement while establishing and maintaining a supportive, positive environment for all team members
- At least 1-2 years of experience in a customer service, sales, or client-facing position
- Natural communicator with the ability to build rapport and establish trust in a fast-paced setting
- Ability to stay calm and maintain a solution-oriented mindset when working through challenging situations
- Positive attitude with a confident demeanor
- Superior organization and time management skills with the ability to prioritize multiple projects, responsibilities, and requests
- Driven by performance and always looking to improve continuously
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Charles Schwab Gretna, United States Full timePosition Type: RegularYour opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's service team is at the he ...
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Charles Schwab Gretna, United States Full timePosition Type: RegularYour opportunity · At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. · Schwab's service team is at the he ...
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Stuart Services Metairie, United StatesWe are looking for a hard-working, dedicated customer service representative to join our growing team. Customer Service Representatives interact daily with new and existing customers to establish and maintain professional and positive relationships with customers on behalf of Stu ...
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FYZICAL Therapy and Balance Centers Metairie, United StatesIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Metairie, LA, that is a perfect fit for youAs the first and last person our amazi ...
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Circle K Stores, Inc. Metairie, United StatesStore : 3140 Veterans Blvd, Metairie, Louisiana 70002 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Cus ...
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Staff My Agency Metairie, United StatesKert LeBlanc - State Farm Agency, located in Metairie, LA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-established State Farm Agent. · If yo ...
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Daniel Holstein - State Farm Agent Metairie, United StatesBenefits:Bonus based on performance · Competitive salary · Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Daniel Holstein - State ...
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Daniel Holstein - State Farm Agent Metairie, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Vision insurance · ROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Memb ...
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Kert LeBlanc - State Farm Agency Metairie, United StatesJob Description · Job Description Kert LeBlanc - State Farm Agency, located in Metairie, LA is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a low-pressure position focused on Customer Service for a well-esta ...
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Westtechshipping Metairie, United States**Customer Service Representative** · Current Page · **a.** Our carriers have space and weight restrictions within which we must operate, for the safety of the carrier. This means that there will be circumstances where we will have too much cargo to ship all at once in a safe a ...
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Customer Service Representative
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WIFI GIZMOS LLC Metairie, United StatesJob Description · Job DescriptionBenefits:Competitive salary · Paid time off · Training & development · Job description · Benefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a Customer Service Representative to join ...
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WIFI GIZMOS LLC Metairie, United StatesJob Description · Job DescriptionJob description · Benefits/PerksCompetitive Compensation · Paid Time Off · Career Growth Opportunities · Job Summary · We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify ...
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Solar Refrigeration and Appliance Service, Inc. Metairie, United StatesJob Description · Job DescriptionJob Summary · Are you customer-focused and outgoing? Do you enjoy working with the public? Do you have a people-pleasing personality? If you answered yes to these questions, then Solar Refrigeration & Appliance Service, Inc. has a job for you We a ...
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Bueno Communication Cricket Wireless Luling, United StatesOverview: · **Responsibilities**: · - Assist customers with inquiries, concerns, and requests in a professional manner · - Upsell products or services to customers based on their needs · - Conduct outbound calling campaigns to follow up with customers · - Analyze customer feedbac ...
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Daniel Holstein - State Farm Agent Metairie, United StatesJob Description · Job DescriptionROLE DESCRIPTION: · As a CSR with Daniel Holstein State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to ...
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New Orleans Saints Metairie, United States Part timeWho we are: · The mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do and to be a global brand to all of our fans. We take pride in the growth and success of the entire Gulf Coast region and are committed to leveraging our resources and good ...
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Season Ticket Service Representative
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New Orleans Saints/Pelicans Metairie, United States Part timeThe Season Ticket Service Representative will support both the New Orleans Saints and New Orleans Pelicans ticket holders with customer service inquiries related to their ticket packages. This role is part-time and will work either Monday-Friday 8:00 Part-Time, Representative, Cu ...
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Storage Customer Service Representative
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U-Haul Metairie, United StatesLocation: · 1019 Central Ave, Metairie, Louisiana 70001 United States of America · START TODAY, GET PAID TODAY New hires eligible for BONUS · Do you enjoy helping others? Are looking for a job that offers the flexibility your schedule needs or are you simply looking for some e ...
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New Orleans Saints/Pelicans Metairie, United States Part timeThe Gameday Customer Service Representative will provide elevated customer service to both New Orleans Saints and Pelicans season ticket holders and fans through a variety of gameday responsibilities and interactions. This role is part-time, seasonal Customer Service, Customer Se ...
Verizon Customer Service Representative - Metairie, United States - NOLA Management
Description
NOLA Management Group is actively on the hunt for goal-driven self-starters that are coachable, hard workers, and have an impeccable student mentality, so they can join our team as Verizon Customer Service Representatives and advance their careers.
We are one of the fastest-growing consulting firms in the area, so we need a self-motivated Verizon Customer Service Representative that will provide relevant product and service information available to customers in the area, resolve complaints and questions, and assist in the order and sign-up process. With superior communication skills, ingenuity, and a solution-oriented mindset, we dominate the market and execute one-of-a-kind campaigns that result in complete customer satisfaction and leave our clients wanting more.
To achieve this level of high performance, we know it all starts from the top-down. This is why we have open-door policies in place, conduct daily training sessions, and provide you with a reliable mentor to assist in ongoing leadership development and advancement opportunities. As a result, every day holds the opportunity to become 1% better.
Verizon Customer Service Representative Responsibilities: