Jobs
>
Raleigh

    Specialist- Expert - Raleigh, United States - Serigor Inc.

    Serigor Inc.
    Serigor Inc. Raleigh, United States

    1 week ago

    Default job background
    Description

    Job Title: Specialist- Expert (ONSITE)

    Location: Raleigh, NC

    Duration: 12+ Months

    Job Description:

    The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team.

    Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.

    Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success. Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems. Communicates status of progress to the customer. Provides updates on work progress to Customer Support Specialists and the Service Desk using call tracking system. Has significant technical knowledge and serves as a resource for other technicians to help solve complex problems. Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. Installs and images new computers and loads appropriate software for customers. Deploys new business applications as needed. Installs local and network printers and other peripherals and configuration of same. Responsible for user data and migration of profiles as computers are replaced. Stays abreast of current technology in a changing environment. Identifies emerging trends and issues, researches and makes suggestions for technical solutions to solve current and future problems. Uses extensive knowledge to develop and/or implement information technology solutions to enhance organizational success.

    Works with Data Center Operations with user file server data storage, network reservations, data restores, various account creations and modifications (AD, email, NCID, CITRIX, etc.).

    Works with application development teams to identify application issues at the customer level and provide technical detail in order for development teams to accurately identify problems within applications.

    Works with network infrastructure teams to identify network issues at the customer level and provide significant technical detail to assist in network hardware resolutions.


    Project Management - Ability to lead projects that require directing the work of others and with some latitude on actions or decisions. Leads team efforts and assesses and integrates the skills and strengths of individuals for project and organizational success. Provides status on project work to management.

    Develop and maintain appropriate documentation for all responsible areas - This position is responsible for creating and maintaining all documentation of process and procedures for all areas this position is responsible for. This documentation is to be used by team members for operational standards of daily work. This documentation will also be used in accordance with Operational Level Agreements (IT internal) and Service Level Agreements (IT external). All documentation should be reviewed annually.

    System Security - It is the responsibility of all Technical Services Staff to be aware of DOT and ITS security policies, as well as the security issues directly affecting the systems and technology for which this position is directly involved. This position is responsible for implementing requirements of the IT Security Office and protecting data from unauthorized access, alteration, destruction, or usage in a manner inconsistent with covered IT Security Policies and standards.

    Skills:

    SkillRequired / DesiredAmountof ExperienceSkilled in different types of computer hardware, software, peripherals and components, networking protocols and communications.
    Required7YearsInstalling and imaging new computers and loading of appropriate software for customers.
    Required7YearsInstalling local and network printers and other peripherals and configuration of same.
    Required7YearsMigrating data and user profiles.
    Required7YearsDocumenting process and procedures related to technical field support activities.
    Required7YearsDemonstrates knowledge and a working experience with ServiceNow call tracking system.
    Required7Years

    Powered by JazzHR
  • Sunrise Systems Inc

    Specialist- Expert

    1 week ago

    Sunrise Systems Inc Raleigh, United States

    Job Title: Specialist- Expert · Job ID: · Location: Raleigh, NC · Duration: 12 Months Contract on W2 · The Client is seeking an Expert Java and DotNet/C# Web Application Developer for a 12- month engagement. · The Client is seeking an Expert Level Java and DotNet/C# Deve ...

  • Serigor Inc

    Specialist- Expert

    2 weeks ago

    Serigor Inc Raleigh, United States

    Job Title: Specialist- Expert (ONSITE) · Location: Raleigh, NC · Duration: 12+ Months · Job Description: · The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of bu ...

  • V-Soft Consulting Group

    Specialist- Expert

    3 weeks ago

    V-Soft Consulting Group Raleigh, United States

    Specialist - Expert · Primary Location: Raleigh, North Carolina · V-Soft Consulting is currently hiring for a Specialist - Expert for our premier client in Raleigh, North Carolina. · Education and Experience " Skilled in different types of computer hardware, software, periphe ...

  • Serigor Inc

    Specialist- Expert

    2 weeks ago

    Serigor Inc Raleigh, United States

    Job Title: Specialist- Expert (ONSITE) · Location: Raleigh, NC · Duration: 12+ Months · Job Description: · The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding o ...

  • Sunrise Systems

    Specialist- Expert

    6 days ago

    Sunrise Systems Raleigh, United States

    Job Title: Specialist- ExpertJob ID: Location: Raleigh, NCDuration: 12 Months Contract on W2The Client is seeking an Expert Java and DotNet/C# Web Application Developer for a 12- month engagement.The Client is seeking an Expert Level Java and DotNet/C# Developer for an approximat ...

  • HonorVet Technologies

    Specialist- Expert

    4 days ago

    HonorVet Technologies Raleigh, United States

    Title: Specialist- Expert · Duration: 6+ months · The client is seeking an Expert Java and DotNet/C# Web Application Developer for a 12- month engagement. · ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be req ...

  • Fynbosys Inc

    Specialist- Expert

    1 week ago

    Fynbosys Inc Raleigh, United States

    Position: Specialist- Expert · Location: Raleigh, NC 27610 · The contractor must have extensive experience building Java and DotNet/C# based REST API services and Web Applications. Must possess detailed understanding and experience working with Eclipse, Microsoft Visual Studio, D ...

  • V-Soft Consulting

    Specialist- Expert

    2 weeks ago

    V-Soft Consulting Raleigh, United States

    Specialist - Expert · Primary Location: Raleigh, North Carolina · V-Soft Consulting is currently hiring for a Specialist - Expert for our premier client in Raleigh, North Carolina. · WHAT YOU'LL NEED: · Technical Requirements and Certifications " Power BI Certifications a pl ...

  • Sunrise Systems

    Specialist- Expert

    6 days ago

    Sunrise Systems Raleigh, United States

    Job Title: · Specialist- Expert · Job ID: · Location: Raleigh, NC · Duration: 12 Months Contract on W2 · The Client is seeking an Expert Java and DotNet/C# Web Application Developer for a 12- month engagement. · The Client is seeking an Expert Level Java and DotNet/C# Develop ...

  • Sunrise Systems

    Specialist- Expert

    1 week ago

    Sunrise Systems Raleigh, United States

    Job Title: Specialist- Expert · Job ID: · Location: Raleigh, NC · Duration: 12 Months Contract on W2 · The Client is seeking an Expert Java and DotNet/C# Web Application Developer for a 12- month engagement. · The Client is seeking an Expert Level Java and DotNet/C# Deve ...

  • Serigor Inc

    Specialist- Expert

    3 weeks ago

    Serigor Inc Raleigh, United States

    Job Title: · Specialist- Expert · (ONSITE) · Location: · Raleigh, NC · Duration: · 12+ Months · Job Description: · The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and und ...

  • V-Soft Consulting Group

    Specialist- Expert

    3 weeks ago

    V-Soft Consulting Group Raleigh, United States

    Specialist - Expert · Primary Location: Raleigh, North Carolina · V-Soft Consulting is currently hiring for a Specialist - Expert for our premier client in Raleigh, North Carolina. · Education And Experience · Skilled in different types of computer hardware, software, periphe ...

  • HonorVet Technologies

    Specialist- Expert

    1 week ago

    HonorVet Technologies Raleigh, United States

    Title: Specialist- Expert · Duration: 6+ months · The client is seeking an Expert Java and DotNet/C# Web Application Developer for a 12- month engagement. · ***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be re ...

  • V-Soft Consulting Group, Inc

    Specialist- Expert

    1 week ago

    V-Soft Consulting Group, Inc Raleigh, United States

    Specialist - Expert · Primary Location: Raleigh, North Carolina · V-Soft Consulting is currently hiring for a Specialist - Expert for our premier client in Raleigh, North Carolina. · WHAT YOULL NEED: · Technical Requirements and Certifications · Power BI Certifications a plus. ...

  • HonorVet Technologies

    Specialist- Expert

    4 days ago

    HonorVet Technologies Raleigh, United States

    Title: Specialist- ExpertDuration: 6+ monthsThe client is seeking an Expert Java and DotNet/C# Web Application Developer for a 12- month engagement.***The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to co ...

  • V-Soft Consulting Group

    Specialist- Expert

    2 weeks ago

    V-Soft Consulting Group Raleigh, United States

    Specialist - Expert · Primary Location: Raleigh, North Carolina · V-Soft Consulting is currently hiring for a Specialist - Expert for our premier client in Raleigh, North Carolina · Education And Experience · Skilled in different types of computer hardware, software, periphera ...

  • Cynet Systems

    Expert Specialist

    3 weeks ago

    Cynet Systems Raleigh, United States

    Job Description: The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. · Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appro ...

  • Serigor Inc.

    Specialist- Expert

    1 week ago

    Serigor Inc. Raleigh, United States

    Job Description · Job DescriptionJob Title: Specialist- Expert (ONSITE) · Location: Raleigh, NC · Duration: 12+ Months · Job Description: · The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical ...

  • Infojini

    Specialist- Expert

    3 weeks ago

    Infojini Raleigh, United States

    This position should have 25+ years of work/manager experience in the IT field, be able to support our legacy FuelTaCS application as well as be able to rewrite the legacy FuelTaCS application in C#. · The primary purpose of this position in the Enforcement Section, within the DM ...

  • BCforward

    NCDOT - Specialist- Expert

    1 week ago

    BCforward Raleigh, United States

    BCforward is currently seeking a highly motivated Specialist- Expert at Raleigh, NC. · Job Title: Specialist- Expert · Work Location: Raleigh, NC 27610 · Expected Duration: 12 Months Contract. · Pay Rate: $58/hr on W2. · Estimated Start Date: ASAP · Position Description · ***T ...