Field Install Trainer - Portland, United States - Leaf Home

Leaf Home

Verified Company

Portland, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace.

We are proud to be a certified Great Place to Work as well as multi-year recipient of Top Workplaces recognition.

From free medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day Come grow your career with us

We Win
Being driven every day to win is who we are

People Powered

Recognized as a top Ohio and US workplace by Great Place to Work, Energage, and more
Family Feel with Enterpriselevel Resources
YOU are important to us, and we've built a culture you'll love

Support

Inclusion, sustainability, and reliability surround everything we do

Personal Growth

Dedicated to providing resources and encouragement for employee growth

Mobility

We have locations throughout the U.S. and Canada, and we're not done growing

Position Summary:

The Field Installation Trainer is responsible for training and improving the proficiency of subcontracting installation teams to build value and quality with customers through training and field engagement.

Essential Duties and Responsibilities:

Train, coach and develop installation subcontractors both in the office and in the field
Improve subcontractor retention rates through impactful training and engagement
Ensure jobs are installed daily to improve location attainment and effectiveness
Responsible for driving proficiency and efficiency amongst installation subcontractors
Able to identify weaknesses of individuals and teams and create or cocreate ad hoc training events to address weaknesses
Works with the Installation Managers on individual performance, abilities, and capacities of the installers
Partner with leadership on identifying systemic training gaps and propose solutions to address gap
Must hold a valid driver's license
Must be comfortable ascending and descending ladders of varying heights to perform services
Performs other duties as assigned by supervisor.

Experience and Minimum Qualifications:

High School Diploma or equivalent
3+ years of successful experience in home construction, remodeling, and/or installation
Track record of successfully training, coaching, onboarding subcontractors
Strong customer service focus and ability to interact with customers
Must have a reliable truck, van or SUV that can carry ladders
Multiheight and adjustable ladders (28+ feet in height)
Functioning tools to include drills, speed square, saw or grinder, etc.
Ability to frequently be on ladders up to the 2nd story of a home
Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without "dropping the ball"
Ability to thrive in a fastpaced, highenergy, teamoriented environment and have a "roll up your sleeves" and "win every day" mentality
Holding oneself accountable and responsible and being selfdriven in accomplishing goals
Detailoriented and can focus on the task at hand by finding the most efficient and effective pathway to completion
Excellent verbal and written communication skills are required for communicating with internal and external parties in a manner that is both articulate and professional
Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

Prior experience in gutter and gutter protectoin system installation
Prior skilled trades experience in plumbing, electric, and/or carpentry
Prior experience in residential home improvement in areas such as walkin tubs, one day baths, kitchen refacing, replacement windows, stairlifts, and/or water filtration systems

Travel Requirements:

Local travel required.

Overtime/Additional Hours Requirements:

Additional Hours May Be Required (Exempt Positions)

Physical Requirements

Normal Office Environment and Field Office/Manufacturing/Construction Environment
Performs work outside in varying temperatures and climates.
Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.

Are We Your Company?
Focused On Growth
Leaf Home is dominating the home improvement industry as we continue to gr