Team Leader Order Acceptance - Walton, KY, United States - Stellar Enterprises
Description
Our client, a service-oriented logistics provider, offers order processing with a strong focus on mail order and e-commerce. We are looking for you (m/f/d) to handle customer inquiries and manage the verbal and written processing of requests.Your team will be responsible for the following tasks:
- Order processing and tracking, including delivery date inquiries
- Handling complaints and clarifying invoices
- Verification of address and bank details
- Answering questions about the product range
- Providing assistance with using the online portal
- Back office tasks
Your responsibilities will include:
- Personnel planning and management
- Initiating suitable measures to achieve goals
- Success monitoring and meeting deadlines
- Acting as a liaison between sales and the internal team
We are looking for an ideal candidate (m/f/d) with the following qualifications:
- Professional experience in commercial areas
- First leadership experience in a call center
- Good verbal communication skills
- Good PC skills
- Serviceoriented attitude
- Responsibility and commitment
- Structured and goaloriented work style
- Flexibility with working hours
More jobs from Stellar Enterprises
-
Student employee in the field of human resources
Evansville, United States - 3 weeks ago
-
Licensed Assistant Doctor of Neurology
Delavan, United States - 3 weeks ago
-
Content Creator
Letona, AR, United States - 6 days ago
-
Training as a merchant
Shields, United States - 5 days ago
-
Planner (male/female/diverse)
Walden, NY, United States - 6 days ago
-
Chief Physician for Psychosomatics
St. Rose, United States - 5 days ago