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Senior Claims Representative, Guest Claims - Kissimmee, United States - The Walt Disney Company
Description
Job Description"We make magic." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen
Responsibilities
The qualified candidate must be able to provide immediate guest liability claims services for the Walt Disney World Resort guests.
Day-to-Day responsibilities include but are not limited to conducting onsite investigations, evaluate liability case exposure, and resolve claims directly with guests and attorneys.
Candidates should be comfortable addressing an audience and will be asked to provide training to leaders across the Resort and participate in initiatives to meet department's goals and objectives.
Candidates must be willing to have periodic on-call responsibilities, which in some cases will necessitate responding to incidents after hours.
Basic Qualifications520 or 620 All-Lines Adjusters' License with the State of Florida in good standing
Proven experience and strong understanding of property and casualty insurance and claims handling
Demonstrate strong technical skills, including scene investigations, evaluation and negotiation skills of liability claims.
Ability to work under deadline pressures and balance multiple priorities.
Demonstrate familiarity with automated claims administration and management systems.
Demonstrate understanding of medical and legal terms
Computer proficiency within a Windows environment including Outlook, Word, Excel, and PowerPoint
Shown ability to deliver effective presentations to various levels of leaders, including executives
Proven abilities to deliver concise and informative written summaries in memo and presentation format, with appropriate business writing and usage of proper grammar.
Demonstrated excellent time management skills
Demonstrated strong relationship-building, negotiating, and influence abilities
Demonstrated ability to effectively solve problems and make decisions
Demonstrate ability to handle confidential information
Ability to work in multiple computer programs and in a paperless claims environment
Preferred Qualifications
Minimum 7 years and up of experience handling claims liability claims (including Bodily Injury, Property Damage, Auto BI including PIP, Auto Property Damage, Discrimination, ADA Compliance and subrogation, etc.)
Bilingual ability is a plus.
Required Education
Bachelor's degree or equivalent experience
Job ID:
Location:
Kissimmee,Florida
Job Posting Company:
Walt Disney World Resort
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities.
If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request.
This email address is not for general employment inquiries or correspondence.We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
