Help Desk Service Technician - Brooklyn, United States - RDE Technologies

RDE Technologies

Verified Company

Brooklyn, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Overview:

We are seeking a skilled Field Service Technician to join our team. You will resolve computer-related issues for our clients.

Providing Tier I and Tier II Help Desk support and Systems Administration

Hours - 8:45am to 5:45pm

You will get to work with the latest technologies.

Previous MSP experience Plus

Qualifications:
Previous experience in IT, customer service, or other related fields

Ability to build rapport with clients

Strong troubleshooting and critical thinking skills

Positive and professional demeanor

Responsibilities:

Provide technical assistance with computer hardware and software

Resolve issues for clients via phone, in person, or electronically

Recommend hardware and software improvements

Track customer issues and resolutions

Pay:
$60, $75,000.00 per year

Benefits: