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    Warehouse/Equipment Delivery Specialist - Houston, United States - Sentido Health

    Sentido Health
    Sentido Health Houston, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job Description

    Salary Grade/Level/Family/Range
    Entry Level - $16-18/hour + Monthly Bonus Opportunities up to $500, gas card included for this role

    Reports to
    Supply Chain Manager

    Date
    04/20/2022

    JOB DESCRIPTION

    Summary/Objective

    The Warehouse/Equipment Delivery Specialist is responsible for working in collaboration with the area Account Management, Clinical and Patient Care Coordination teams, to provide delivery and education support to our local patients. In addition to direct patient support, this position will also be responsible for warehouse/supply chain support and equipment maintenance process.

    Essential Functions

    • Obtains proper patient delivery and education documentation as required
    • Properly review, research & prioritize delivery orders to make most effective use of time
    • Documents timely and accurately in all systems and platforms, including Brightree and Ace Transport
    • Serves as a concierge to key accounts, representing Sentido
    • Follows specified instructions in the delivery of patient protected health information, sales messages and marketing material
    • Participates in educational meetings and events as directed
    • Function as patient ombudsmen to facilitate timely service to our clients and to provide solution of any issues or conflict relating to the same
    • Manages area monthly inventory reporting
    • Organizes local warehouse and equipment to maintain compliance within company and accreditation procedures
    • Available for emergency patient deliveries including after hours or on call needs

    Competencies

    1. Experience recognizing the needs and concerns of individuals
    2. Self-directed and motivated
    3. Effectively communicate orally and in writing
    4. Ability to follow verbal and written instruction
    5. Professional telephone & email etiquette
    6. Ability to gather data; compile information and prepare reports
    7. Meets/exceeds call schedule
    8. Manages pending and call to position expectations
    9. Accurate and timely documentation in Brightree and Zoho

    Supervisory Responsibility

    None

    Work Environment

    Outside Sales Environment – Extensive walking, standing

    Physical Demands

    Some, under 10 pounds

    Position Type/Expected Hours of Work

    This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Some after-hours may be required, in a limited capacity

    Travel

    Some

    Preferred Education and Experience

    Bachelor's Degree preferred

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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