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Product Manager, Performance and Portfolios - Washington, United States - US Green Building Council
2 weeks ago
Description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Full Time Full-Time
Remote, US
Salary Range:
$80,000.00 To 100,000.00 Annually
The U.S.
Green Building Council (USGBC) is a global, nonprofit organization based in Washington, D.C., working to improve environmental sustainability, human health, and resilience in the built environment through its programs and rating systems including LEED.
Today, people in over 150 countries and territories live, work, and learn in LEED certified buildings, communities, and cities that protect health, climate, and natural resources, and enhance quality of life.
Green Business Certification Inc.(GBCI) is the premier certification body responsible for global delivery and quality oversight of green building and green business sustainability standards.
Its integrated team of green building specialists administers credentials and certifications for the U.S.Green Building Council (LEED), the International WELL Building Institute (WELL Building Standard), International Finance Corporation (EDGE), PEER, SITES, TRUE Zero Waste, and IREE.
USGBC is currently seeking aProduct Manager
.
This role is focused on driving the development and delivery of USGBC
/GBCI
products and services
focused on building performance and
advancing large scale decarbonization
and other sustainability improvements for
organizations and their real estate portfolios.
Responsibilities include
managing the full lifecycle of assigned products
,
including product
discovery,
development, delivery, and optimization
. This includes
driving
integration and continuous improvement of
digital
performance tools and
portfolio
level offerings across
many different
departments
to create customer value,
strengthen USGBC/GBCI products and services
, and
increase
market
impact
.
Specific Responsibilities:
Develop a deep understanding of customer needs and pain points.
Conduct market research
,
monitor and analyze market trends
, and map competitive landscape
to inform product design, new service offerings, and overall product strategy.
Create and maintain product management documentation, including target customer, value proposition, product
differentiation
, and more.
Work closely with
market facing
staff to
create
messaging that effectively positions products and services for target markets.
Product
Development
&
Delivery
Create and
actively
manage a
comprehensive product plan and roadmap
for assigned product(s)
Coordinate internal and external resources to ensure execution of the product plan
Collect, review, and prioritize customer, staff, and market requirements
Act as a user advocate representing customer
goals and challenges
Collaborate closely
across departments to
implement
effective planning, development, testing, release, maintenance, and promotion of assigned products
Ensure alignment between various performance tools and products to provide a cohesive and high-value user experience
Product Evaluation & Optimization
Monitor and a
nalyze product data
to
identify opportunities to increase revenue, market impact, and customer satisfaction
Provide innovative solutions across assigned products to meet market needs
Lead integration efforts of building and portfolio performance products within all business processes and systems
Define, monitor, analyze, and report on KPIs
for assigned product(s)
D
evelop sales enablement resources
and inform go-to-market strategies
Contribute to the development of a cohesive and strategic product portfolio aligned with market needs and USGBC strategic imperatives
Manage
interns,
one
or more junior staff members and supervise contractors as needed
Engage with internal team members and external stakeholders to drive product success
Foster
a
collaborative and inclusive
organization culture in which staff
respect each other, a
ct with
integrity, honor collaboration, and embrace
continuous
improvement
Mentor and coach junior team members to support their professional development
Required Qualifications:
5-7 years of relevant product management experience, with a focus on green building, commercial real estate, ESG, or equivalent areas
Proven track record of successfully managing the full lifecycle of products from concept to delivery
Experience managing software as a service (SaaS) products and services relevant to the green building industry
Strong leadership and collaboration skills, with the ability to effectively engage with internal and external stakeholders
Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making
Familiarity with USGBC and GBCI mission, and stakeholders
Preferred Qualifications:
Advanced degree
preferred
>
7
years of product
or program
management experience in green building,
commercial real estate
,
ESG,
or equivalent areas
Familiarity with various sustainability standards and frameworks including but not limited to LEED, WELL, GRESB, TCFD, GRI, SBTi, etc.
Comprehensive knowledge of portfolio scale sustainability strategies, organizational sustainability commitments, and associated reporting mechanisms
LEED GA or AP accreditation
Other Required Skills:
Demonstrated ability to effectively enter and bring value to new customer segments
The ability to communicate complex issues effectively with peers, senior leadership, and other key stakeholders
Ability to engage and build consensus across various levels of leaders in a matrixed organization through collaboration and influence
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Demonstrated skills with Microsoft tools and one or more project/product management systems (e.g., JIRA, Notion, ProductPlan, etc.)
Demonstrated ability to work and communicate with diverse staff
Employees work for an established mission-based and member-driven nonprofit organization with a compelling vision, nonprofit competitive compensation that includes 401k matching, tuition reimbursement, comprehensive health insurance, employer sponsored Health Reimbursement Arrangement (HRA) and pre-tax Flexible Spending Account (FSA), generous paid leave, in addition to a renewal leave of six weeks for employees celebrating monumental employment anniversary.
The headquarters office is a LEED Platinum commercial interior space in a LEED certified building in the LEED Platinum certified central business district in the first LEED Platinum certified city, Washington, DC.
The office serves as an example for green design and construction products and practices.It is close to public transportation and incorporates many healthy and environmentally friendly features, including an on-site gym, rooftop lounge and healthy snacks for staff.
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