Assistant Office Manager, Athol - Clinical & Support Options

Mark Lane

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Mark Lane

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Description
CSO is looking for an Assistant Office Manager for our Outpatient Clinic in Athol.


The Assistant Office Manager is responsible for working collaboratively with the Office Manager in gathering pertinent information, verification and data entry of insurance information.

As required, and in a backup capacity, the Assistant Office Manager will also supervise onsite support staff and may fulfill the job requirements for an Administrative Assistant.


Responsibilities

  • Serve as onsite liaison with clinicians and other staff, helping to resolve administrative issues in the clinic.
  • Assist Office Manager in supervising the scheduling of clients for medication management services, ensuring support staff book clients immediately, follow up inquiries, and refer clients when necessary.
  • Oversee client records and medical chart archives, ensuring records are uptodate and accurately filed.
  • Ensure support staff comply with HIPAA confidentiality rules and regulations.
  • Work with Human Resources to ensure initial new hire and other required employee paperwork is completed and returned to HR when necessary.
  • Verify insurance eligibility daily and enter new/updated client data in computer database.
  • Generate and distribute insurance authorization as needed
  • Obtain new patient prior authorizations (PA).
  • Provide data entry for all billable and nonbillable services.
  • Enhance professional growth and development through participation in educational programs, current literature, inservice meetings and workshops.

Qualifications

Benefits


We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays).

Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life.

We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations.


Our Agency
Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts.

From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities.

We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.


Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey.

EOE/AA

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