- Position is Night Shift, available to work 8 PM to 4 AM, Monday through Friday
- Primary shift will be provided during training.
- Also, candidate will need to work holidays that fall Monday-Friday and rotational weekend on call coverage are also required.
- Candidate should be prepared to be in office while in training and one to two days per week post training.
- Once fully trained, they will be in the weekend on call rotation.
- Start date is as soon as possible.
- 1-4 years of technology/desktop support experience
- Extensive knowledge of Windows desktop environment and MACs
- Knowledge of Windows Server environment administration (AD, Exchange)
- Proven understanding of a wide range of end user computing technical requirements, hardware knowledge and troubleshooting, as well as proven ability in handling project related tasks
- Ability to work efficiently as part of a team environment
- Ability to work well independently and be proactive with task and time management
- Ability to diagnose software and hardware problems
- Effective oral and written communication skills
- Effectively manage relationships with all levels of internal stakeholders
- A+, Network & Microsoft Certified Desktop Support Technician preferred
- Proficient with Windows desktop environment (Win 10 & Microsoft Office) and MACs
- Basic TCP/IP networking
- VoIP Telephony
- Windows Terminal Server end user support
- Mobile device support - Blackberry & iPhone
- Printer technologies
- Video conference & meeting room technology
- Dell workstation hardware
- Excellent communication & organizational skills
- Strong telephone and customer service skills
- Strong analytical and problem-solving skills.
- Availability to work overtime, as required
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IT Helpdesk Specialist - Chesterfield, United States - NetEffects
Description
3rd Shift position (8:00 PM to 4:00 am)
W2 Candidates ONLY Please.....We Cannot Use Corp to Corp C2C
Hybrid position (1 day/week On-Site, 4 days Remote Chesterfield, Missouri area
Long Term W2 Contract to Hire (12+ months) with benefits
Rate: $22-24/hr. W2 with benefits
Notes:
Technical Helpdesk Specialist - Tier 1
Required:
Experience
Proficient with: