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Chesterfield

    IT Helpdesk Specialist - Chesterfield, United States - neteffects

    neteffects
    neteffects Chesterfield, United States

    3 days ago

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    Human Resources
    Description

    1st Shift position

    W2 Candidates ONLY Please.....We Cannot Use Corp to Corp C2C

    Hybrid position (2 days/week On-Site Chesterfield, Missouri area

    Long Term W2 Contract to Hire (12+ months) with benefits

    Rate: $23-25/hr. W2 with benefits/PTO

    Technical Helpdesk Specialist - Tier 1

    Required:

    • 2-5 years of Helpdesk/desktop support experience
    • Good knowledge of supporting Windows desktop environment and MACs
    • Knowledge of Windows Server environment administration (AD, Exchange)
    • Proven understanding of a wide range of end user computing technical requirements, hardware knowledge and troubleshooting, as well as proven ability in handling project related tasks
    • Ability to work efficiently as part of a team environment
    • Ability to work well independently and be proactive with task and time management
    • Ability to diagnose software and hardware problems
    • Effective oral and written communication skills
    • Effectively manage relationships with all levels of internal stakeholders

    Experience

    • A+, Network & Microsoft Certified Desktop Support Technician preferred
    • Proficient with Windows desktop environment (Win 10 & Microsoft Office) and MACs

    Proficient with:

    • Basic TCP/IP networking
    • VoIP Telephony
    • Windows Terminal Server end user support
    • Mobile device support - Blackberry & iPhone
    • Printer technologies
    • Video conference & meeting room technology
    • Dell workstation hardware
    • Excellent communication & organizational skills
    • Strong telephone and customer service skills
    • Strong analytical and problem-solving skills.
    • Availability to work overtime, as required
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