- The Innkeeper/General Manager will oversee all F&B, front and back of the house teams and will be responsible for product quality, COGS control and overall guest satisfaction.
- Responsible for the overall performance of the properties overall operations to include but not limited to P&L, Guest Satisfaction, Brand Quality Assurance, Budget, and Labor.
- Executes the training of all teammates as it relates to brand and company standards to maximize revenues and service culture.
- Be responsible for maintaining compliance and up to date on new initiatives for the brand and company.
- Be aware of and in compliance of all local and state laws.
- Maintain positive relationships with Management company, Property Owners, and Clients/Guests.
- Support and ensure that all health, safety, and security standards are being maintained.
- Support guest experience and satisfaction in all operations.
- Maintain a high-quality product.
- Ensure that hotel policies and brand standards are followed.
- Minimum 3+ years as an AGM or Senior Operations Manager in a lifestyle hotel setting.
- Candidate must possess the skills and experience to lead a team to consistently deliver exceptional guest service.
- Have a proven track record of meeting budgets, understanding P&L statements, and cost controls.
- Excellent communication and problem-solving skills
- Development of leadership and hourly staff
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
- 3 years
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
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Innkeeper/General Manager - Napa, United States - Rebel Hotel Company
Description
Rebel continues to grow - join us in Napa Valley
We are looking for an energetic lifestyle, boutique Innkeeper/General Manager, with a proven track record operating upscale, hideaway hospitality establishments in the Napa Valley, California area. They are charged with the responsibility for all aspects of operations for the newly renovated White House Inn in Napa Valley, providing support, supervision and guidance to their team and front-line Associates. The qualified candidate will ensure that financial performance is optimized, high quality product and service levels are maintained, and the hotel is operated in compliance with state, federal and local regulations as well as Company and brand standards. The Innkeeper/General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled. They will serve as the linchpin for communications with guests and clients, associates, ownership, corporate representatives, brand representatives and key vendors. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.
This is an on-property/on-site position.
Responsibilities:
Qualifications:
Job Type: Full-time
Salary: $75, $95,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work Location: In person
