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    Customer Service Agent - Seattle, United States - Enterprise Holdings

    Enterprise Holdings background
    Description

    Job Title: Customer Service Agent at Enterprise Mobility

    Company: Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands

    Enterprise Mobility is the leading automotive rental and leasing company in North America, striving to be the world's most trusted mobility company.


    Location: SeaTac Airport, WA


    Salary: Starting at $22/hour, with the potential to earn up to $24.25/hour based on experience.


    Benefits Package includes:

    • Paid Time Off: 14 days in the first year + 6 paid holidays
    • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
    • Employee discounts on car rentals, car purchases and more
    • 401(k) retirement plan with company match and profit sharing

    Schedule:

    • Monday to Thursday: 8am - 4:30pm
    • Friday & Saturday: Off
    • Sunday: 8am - 4:30pm


    Responsibilities:

    • Provide superior customer service during the rental process
    • Greet and assist customers based on their needs and requests
    • Resolve customer issues effectively to ensure loyalty
    • Accurately prepare and review rental documents
    • Offer assistance with directions, maps, and local information

    Equal Opportunity Employer/Disability/Veterans



    Qualifications:

    • Minimum age of 18 years old
    • High School Diploma or G.E.D. required
    • Valid driver's license with a clean driving record
    • Eligibility to work in the United States
    • 1 year of customer service experience
    • 6 months of employment at the most recent job


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