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    Service Advisor - Santa Barbara, United States - Toyota of Santa Barbara

    Toyota of Santa Barbara
    Toyota of Santa Barbara Santa Barbara, United States

    4 weeks ago

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    Description

    Job Description:
    Service Advisor

    We are looking for an energetic and hardworking Service Advisor to join our team. Toyota of Santa Barbara is a fast-paced, rewarding dealership with huge growth potential. We are seeking the right people to grow with us and develop their careers.

    The responsibilities of a Service Advisor include:
    Greeting customers

    Listening to their needs

    Scheduling appointments as needed

    Setting up loaner cars

    Verifying insurance before maintenance is scheduled


    Compensation and Benefits:
    Competitive Pay

    Flexible Working Hours

    Health Insurance

    PTO & Sick Leave

    401(K)


    Responsibilities:
    Greet customers promptly

    Obtain customer and vehicle information

    Clearly report all vehicle symptoms as described by the customer

    Determine and recommend maintenance based on age, mileage, and history of vehicle

    Prepare a complete and accurate estimate of cost for labor and parts

    Establish follow-up time

    Monitor the progress of each vehicle throughout the day, and update customers frequently

    Verify that the final invoice reconciles with the work performed on the repair order

    Explain all completed work and charges to customers


    Requirements:
    Proven record of achieving exceptional customer satisfaction

    Past experience as a service advisor, assistant lane manager, or service consultant

    Very energetic personality

    A desire for a long-term career with a growing organization

    Personal and professional integrity

    Computer skills and willingness to learn new programs

    Toyota of Santa Barbara is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

    We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

    #J-18808-Ljbffr
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