Hosp Care Investigator - New York, United States - NYC Health + Hospitals
Description
About NYC Health + Hospitals:
Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception.
Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Work Shifts:
TOUR - 9:00 A.M - 5:00 P.M
SUMMARY OF DUTIES AND RESPONSIBILITIES
- Completes notification, verification, and authorization for scheduled and nonscheduled visits, as assigned.
- Contacts insurance payers to secure authorizations for required services, verifies coverage and benefits.
- Coordinates with Case Management to ensure extended authorizations are secure.
- Communicates with physician offices regarding precertification requirements.
- Communicates with patients to obtain updated insurance information, as needed.
- Utilize insurance websites/portals to verify insurance coverage and obtains authorizations.
- Documents patient information clearly and completely in the Health Information System.
- Scans patient ID, insurance card(s), referral forms (if applicable) and consent forms obtained from the patient into document imaging system.
- Discusses Patient Copays, deductibles, assess and process patient payments by credit/debit card or refer patient to cashier for cash payments.
- Assists Pts with MyChart enrollments when needed.
- Interacts with other departments to financially secure accounts.
- Refers accounts requiring escalation to Supervisor in a timely manner.
- Attends all necessary training sessions and huddles to effectively perform the daytoday functions of the position.
- Performs all other duties as assigned by the Patient Access Manager or Supervisors.
Minimum Qualifications:
- A Baccalaureate Degree from an accredited college or university; or
- An Associate's degree from an accredited college or university; and completion of a certificate program in medical
- A four-year high school diploma or its educational equivalent; and completion of a certificate program in medical
collection follow-up or bookkeeping, or as a customer service representative providing comprehensive customer
service entailing the dispensing of information or listening to and resolving customer's concerns, problems and
complaints or troubleshooting; or
- A four-year high school diploma or its educational equivalent; and four (4) years of full-time experience, as
- Education and/or experience which is equivalent to (1), (2), (3) or (4) above. College education may be substituted
How To Apply:
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
More jobs from NYC Health + Hospitals
-
Patient Care Associate
New York, United States - 1 week ago
-
Assistant Director of Financial Operations
New York, United States - 3 weeks ago
-
Senior Product Designer
New York, United States - 4 weeks ago
-
Accountable Care Manager
New York, United States - 2 days ago
-
Coordinating Manager Level B
New York, United States - 4 days ago
-
Hosp Care Investigator
New York, United States - 2 weeks ago