Self-pay Collections Specialist Ii #full Time - New York, United States - 61st Street Service Corp

61st Street Service Corp

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Full time

Description

Job Summary:

The Self-Pay Collections Specialist II is responsible for follow-up work on Self Pay account balances.

Responsibilities include handling of inbound calls generated by an auto-dialer to secure payment, establish payment arrangements and/or obtain updated patient information.

Representative must exhibit professional and courteous behavior at all times during communications.

Job Requirements:

Expeditiously handle large volume of calls and perform work in a timely manner.
Attempts to collect full payment from patient or guarantor in a courteous manner.
Applies payments collected over the phone to each date of service.
Establishes payment arrangements per guidelines. Documents terms in billing system.
Provides appropriate response immediately or indicates a call back with a business day as appropriate.
Obtains all insurance, demographic, guarantor information and updates patient profile as well as bill third party payers as appropriate.
Clearly documents in system summary of work and follow up steps after each call.
Performs other job duties as required and assigned.

Job Qualifications:

High school graduate or GED certificate is required.
A minimum of 2 years' experience in a physician billing or third party payer environment.
Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations.
Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred.
Knowledge of medical terminology is preferred.
Previous call center/claims experience is preferred.
Previous experience in an academic healthcare setting is preferred.

Hourly Rate Range:
$ $29.71

Note:

Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.

61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees.

The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.