Senior Customer Insights Analyst - Boston - ISS Corporate Solutions

    ISS Corporate Solutions
    ISS Corporate Solutions Boston

    4 days ago

    $95,000 - $145,000 (USD) per year *
    Description

    Senior Customer Insights Analyst


    We are seeking a curious, collaborative and detail-oriented Senior Customer Insights Analyst to join our Market Intelligence team in Boston, US.


    Key Responsibilities:


    • Data Analysis & Insight Generation:
      • • Work with data collected through various platforms to uncover trends and drive strategic insights.
        • Analyze client engagement, product usage and market research data to support business planning and client success initiatives.
        • Design and maintain dashboards and visualizations that communicate findings clearly to internal and external stakeholders.
        • Monitor KPIs to evaluate the effectiveness of business decisions and engagement strategies.
      • Collaboration & Reporting:
        • • Partner with cross-functional teams to understand data needs and deliver tailored solutions.
          • Create reports and presentations that translate complex data into business recommendations
          • Support ad-hoc analysis requests from leadership, sales,
          and client success teams;
    * This salary range is an estimation made by beBee
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