Analyst - Data & Product Insights - Somerville

Only for registered members Somerville, United States

1 week ago

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Full time $110,000 - $120,000 (USD)

Job summary

We power a voice-native conversation intelligence platform that gives enterprises real-time, auditable insight into every call they run.
Capture not just words but tone intent pacing anomalies and risk signals that transcription-driven tools consistently miss.

Responsibilities

  • Own product metrics definitions ensuring metrics are consistent trustworthy and well-documented including customer-specific customizations.
  • Buil...

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