Analyst - Data & Product Insights - Somerville
1 week ago

Job summary
We power a voice-native conversation intelligence platform that gives enterprises real-time, auditable insight into every call they run.Capture not just words but tone intent pacing anomalies and risk signals that transcription-driven tools consistently miss.
Responsibilities
- Own product metrics definitions ensuring metrics are consistent trustworthy and well-documented including customer-specific customizations.
- Buil...
Job description
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