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Manager Commercial Lines
4 weeks ago
Jewelers Mutual Group Doral, United StatesSummary · The Manager, Commercial Lines oversees JM Insurance Agency Partners' client service and support, while maintaining a book of business. Through mentoring, coaching, and developing strong relationships with agency stakeholders, the General Agency service and support team ...
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Commercial Lines Underwriter, Broker
4 weeks ago
HUB International Doral, United StatesAbout our Company: · Monarch E&S, a division of SPG Insurance Solutions (Monarch) is a rapidly growing, and successful property and casualty/personal lines insurance wholesaler and managing general agency based in Burbank, CA with branches in MA & FL. We sell exclusively to retai ...
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Commercial Lines Underwriter, Broker
1 week ago
HUB International Doral, United StatesAbout our Company: · Monarch E&S, a division of SPG Insurance Solutions (Monarch) is a rapidly growing, and successful property and casualty/personal lines insurance wholesaler and managing general agency based in Burbank, CA with branches in MA & FL. We sell exclusively to reta ...
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Commercial Lines Team Leader
4 days ago
USI Holdings Corporation Doral, United StatesGeneral Description: · Responsible for managing the operational activities of the unit/department in order to ensure consistent standards of service and professionalism. Required to perform essential functions and meet service standards, Best Practices, and Risk Management Quali ...
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Commercial Lines Team Leader
1 week ago
USI Insurance Services Doral, United StatesGeneral Description: · Responsible for managing the operational activities of the unit/department in order to ensure consistent standards of service and professionalism. Required to perform essential functions and meet service standards, Best Practices, and Risk Management Quali ...
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Commercial Lines Dept Manager
1 week ago
Del Toro Insurance Doral, United StatesJob Description · Job Description · We are looking for an experienced 220 licensed agent to LEAD our Commercial Insurance Department. The right candidate will be responsible for servicing, selling and training our COMMERCIAL insurance products. Commercial Insurance Specialists ...
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Select Commercial Lines Practice Leader
1 week ago
USI Insurance Services Doral, United StatesGeneral Description: · Responsible for driving continuous revenue growth for Select Commercial Lines. Manage the Select sales producers and responsible for achieving sales and budget goals. The Practice Leader will be a key part of the Regional Executive Leadership Team. · Resp ...
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Commercial Lines Underwriter, Broker
3 weeks ago
HUB International Doral, United StatesAbout our Company:Monarch E&S, a division of SPG Insurance Solutions (Monarch) is a rapidly growing, and successful property and casualty/personal lines insurance wholesaler and managing general agency based in Burbank, CA with branches in MA & FL. We sell exclusively to retail a ...
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Commercial Lines
2 days ago
The John Galt Insurance Agency Fort Lauderdale, United StatesThe John Galt Insurance Agency is an independent property and casualty insurance agency which has been serving the needs of our clients for over 60 years. We are looking for a sales manager who would play a key role in the company and who would be directly responsible in maintain ...
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Commercial Lines
1 week ago
The John Galt Insurance Agency Fort Lauderdale, United StatesThe John Galt Insurance Agency is an independent property and casualty insurance agency which has been serving the needs of our clients for over 60 years. We are looking for a sales manager who would play a key role in the company and who would be directly responsible in maintain ...
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Commercial Lines Lead Service Manager
2 weeks ago
World Insurance Associates LLC Doral, United StatesSummary · World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. · Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 ...
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Commercial Lines Lead Service Manager
2 weeks ago
World Insurance Associates LLC Doral, United StatesSummary · World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. · Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,2 ...
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Commercial Lines Sr Account Representative
2 weeks ago
USI Insurance Services Coral Gables, United StatesGeneral Description: · Assist Sales Executive and Account Manager in service and retention of Commercial clients and gain exposure to Account Management job activities. This hybrid position will report to our beautiful new office space in Coral Gables with a minimum of two days ...
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Commercial Lines
2 weeks ago
The John Galt Insurance Agency Fort Lauderdale, United StatesThe John Galt Insurance Agency is an independent property and casualty insurance agency which has been serving the needs of our clients for over 60 years. We are looking for a sales manager who would play a key role in the company and who would be directly responsible in maintain ...
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Commercial Lines Technical Assistant
1 week ago
5HQ Hub International Florida, a Division of Hub International Midwest Limited Davie, United States Full timeABOUT HUB INTERNATIONAL: · HUB International Limited ("HUB") is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and servic ...
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Commercial Lines Sr. Account Manager
6 days ago
USI Insurance Services, Inc. Coral Gables, United StatesManage 20 to 40 mid-to-large sized Commercial Lines insurance accounts in the Heavy Equipment / Crane and Rigging department, as the day-to-day client contact. Activities include new and renewal marketing, fielding questions and requests and coverage Account Manager, Commercial, ...
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Select Commercial Lines Practice Leader
1 week ago
USI Holdings Corporation Coral Gables, United StatesGeneral Description: · Responsible for driving continuous revenue growth for Select Commercial Lines. Manage the Select sales producers and responsible for achieving sales and budget goals. The Practice Leader will be a key part of the Regional Executive Leadership Team. · Resp ...
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Commercial Lines Account Manager
5 days ago
ACG Resources Hallandale, United StatesJob Description · Job DescriptionCommercial Lines Account Manager · Location: Hallandale Beach, Fl · Job Overview: · A family owned and operated broker is seeking a Commercial Lines Account Manager to join their team. Candidate will be responsible for advising clients and managin ...
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Commercial Lines Account Manager
3 weeks ago
Jobot Fort Lauderdale, United StatesJob Description · Job DescriptionCommercial Lines Account Manager · This Jobot Job is hosted by: Jon Reid · Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. · Salary: $60,000 - $80,000 per year · A bit about us: · We are revolutionizing ...
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Commercial Lines Underwriter
3 weeks ago
Kaufman Financial Group Fort Lauderdale, United StatesResponsibilities* Build, maintain, and grow a book of business* Manage agency relationships and serve as lead client contact* Create and execute marketing plan to increase new and renewal business* Rate, quote and bind each risk to determine acceptability, coverage, and pricing f ...
Manager Commercial Lines - Doral, United States - Jewelers Mutual Group
Description
SummaryThe Manager, Commercial Lines oversees JM Insurance Agency Partners' client service and support, while maintaining a book of business.
Through mentoring, coaching, and developing strong relationships with agency stakeholders, the General Agency service and support teams will be effective in driving business results and delivering a superior customer experience.
The Manager, Commercial Lines plays a key role in finding, mentoring, evaluating, and optimizing staff to realize the General Agency mission and vision.
WHY JM:
We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy We continue to raise the tide of the jewelry industry we've served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
Service and Support Team Leadership
Leads staff to grow lines of business per client, to increase client satisfaction, and to retain accounts
Designs performance goals and Key Performance Indicators (KPIs) that focus on client retention, satisfaction, and account growth, and mentors and assists teams in reaching those objectives
Directs staff training of products, customer service, soft skills, presentations, retention skills and time management
In conjunction with leadership team, creates and enforces office policies, standards, and procedures to help the agency run smoothly and profitably
Reviews customer accounts and assists in problem resolution as needed
Maintains strong relationship with carrier service centers (e.g., JM Service Center) to ensure successful book management, as measured by client retention and satisfaction
Mentors junior-level agency leaders and agency staff aspiring to promote into agency leadership on team development, goal setting, performance and expectation management, and planning
Client Renewals and Engagement
Conducts coverage gap analyses to advise client of potential exposures and solutions resulting in added lines of business as needed
Solves problems fast - provide excellent service to policyholders and become a resource for them for any policy questions and requests
Explores other business operations client may have to become their holistic insurance agent of choice to manage their portfolio
Builds strong relationships with underwriters to positively negotiate and create custom tailored solutions to make the policy fit the client, not the client fit the policy
Manages the completion of policy renewals, endorsements, and cancellations to ensure policies and limits of coverage in force are adequate, recommending changes as appropriate
Maximizes opportunities to educate clients about loss prevention and security strategies, product features and carrier underwriting recommendations
Strengthen customer relationships and grow revenue by cross selling the entire portfolio of Jewelers Mutual Group programs and services
Customer-Centered Process Design
Develops and oversees Voice of the Customer (VOC) and Net Promoter Score (NPS) feedback processes to understand what agency clients need before they do, to develop service and processes that deliver on those needs, and to mentor team on exceeding those expectations
Seek, develop, and coordinate process improvement opportunities, including automated client communication
In conjunction with agency leadership and support teams, create an audit process to ensure that all agency staff delivers on our vision
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Leadership Responsibilities
Carries out leadership responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QualificationsBachelor's degree from a four-year college or university is preferred.
Ten plus years related experience and/or training; or equivalent combination of education and experience.
Ability to effectively lead and coach a team
Advanced skills in MS Office products (including Word, Excel, and PowerPoint) and Vertafore's product suite. Ability and willingness to learn new systems as required by the business. Excellent verbal and writtencommunication/interpersonalskills
Position may require irregular working hours
Highly capable of managing all business operations
Straightforward communicator, dependable and strong leadership skills
Strong organizational skills, attention to detail and ability to multi-task
Passionate about relationship building, genuinely caring, and driven to fulfill customers' needs
Certificates, Licenses, Registrations
Property/Casualty Insurance agent license is required. Advanced industry designations (CIC, CPCU, CISR, etc.) designations are preferred.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Occasionally required to stand; walk; use hands to finger, handle, or touch objects or controls; and talk or hear.
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