Auto Desk Processor - Indianapolis, United States - Indy Gov

Description

Auto Desk Processor - IMPD

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Auto Desk Processor - IMPD

Salary

$36,420.80 Annually

Location

Various IMPD Locations, IN

Job Type

Full Time

Job Number

08233

Department

Department of Public Safety-IMPD

Opening Date

03/20/2024

Closing Date

5/19/2024 11:59 PM Eastern

Description

Benefits

Position Summary

Position is responsible for performing police related functions at the IMPD Auto Desk for the City Tow Vendor and provides clerical and information services to the Police Department and citizens.

Position Responsibilities

Performs police related functions for the City Tow Vendor through computer usage and access.

Provides clerical and information services to the Police Department and citizens.

Operates computer and fax machines to perform daily activities.

Makes copies and files documents and records.

Performs research on issues and problems that arise related to towed vehicles.

Logs and updates various tow related items in the computer and on paper logs within the Auto Desk; verifies entries to ensure accuracy.

Communicates (verbal and written) with customers (e.g., department members, citizens, insurance companies, various tow vendors, including the "contracted" city vendor employees, etc.); provides information and explains policies and procedures.

Participates in staff meetings and other required in-service training; successfully completes advanced IDACS certification class.

Verifies and confirms computer data input is accurate, complete and usable for processing.

Enters warrants and takes reports of lost/stolen handguns and missing persons after regular business hours.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.

Qualifications

High School Diploma or equivalent. Two (2) years' work experience and/or education in clerical, customer service, records maintenance or computer operation preferred. Must be able to type 30 wpm. Must be able to obtain and maintain IDACS/NCIC Certification. Must possess effective communication and computer operation skills.

Must be able to understand and be in compliance with department policies and procedures, local ordinances, and state and federal laws, especially as related to vehicle towing.

Position requires strict confidentiality. Must be able to pass pre-employment screening (background investigation, drug screen). Position requires submission to random drug tests.

Independent Judgment

Actions are controlled by established laws, ordinances, policies and procedures. Position requires a high degree of confidentiality. Errors could result in monetary loss to the department, jeopardize officer safety and prevent efficient customer service.

Tact, diplomacy, and discretion are required when dealing with the various tow vendor employees, DPS employees and the general public.