Intake Case Manager - Tucson, United States - Our Family Services Inc

Description

The primary purpose of this position is to work with assigned individuals, families, or groups to assess their identified needs and provide education, assistance, and advocacy in those areas.

The New Beginnings division of Our Family Services provides housing and supportive services to youth, women, and families experiencing homelessness.

Homeless Youth Services provides emergency shelter, housing, case management, advocacy, housing, employment/educational assistance, counseling, and life skills to youth aged 17-24 experiencing homelessness or other unsafe living situations.

All agency positions are expected to meet the agency standards for attendance and punctuality, positive interactions with others, effective work habits, knowledge and skills, judgment and ethics.

• Conducts intake procedures for New Beginnings housing programs.
• Works with Coordinated Intake/Assessment Specialist to receive referrals from the Pima County Coordinated Entry System
• Maintains documentation and records related to intake files.
• Effectively links clients with appropriate community resources and advocates for client needs.
• Provides effective crisis management.
• Works cooperatively with members of a larger treatment or service coordination team, either internally within the agency or externally in the larger community
• Effective liaison with landlords.
• Is available to clients at all hours required by program or contracts.
• Provide support to management with grant reporting.
• Assist Program Manager with administrative duties as needed.
• Other duties as assigned.

• Associate degree in a human service field or 2 years relevant experience.
• Eligible to receive and maintain state fingerprint clearance.
• Minimum 21 years of age
• Must be vaccinated for COVID1
• Must be able to pass an extensive background check.
• Strong communication and people skills
• Ability to work with diverse populations.
• Ability to maintain appropriate professional boundaries in working with others and in handling confidential information.
• Since the position requires frequent driving to various job sites to provide services and occasionally transport clients, a valid Arizona driver's license, reliable transportation, current auto insurance, and clean driving record are required.
• Must have the physical and sensory capabilities to locate and provide services to clients.
• Since the position requires assisting clients in furnishing their living quarters, occasional lifting or moving furniture may be requested, but no specific physical capabilities or lifting requirements are required.
• Knowledge in Microsoft Office (Word, Outlook, Excel, Power Point, etc.)