Jobs
>
Customer Service Representative
>
Sanford

    Customer Service Representative - Sanford, United States - ALSTOM

    ALSTOM
    ALSTOM Sanford, United States

    1 week ago

    Default job background
    Description

    We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signaling and digital mobility solutions. Joining us means joining a truly global community of more than 75,000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

    In your role as a Customer Service Representative, you will:

    Provide customer support in the SunRail customer service call center. Answer telephones and respond to emails; provide information to the general public, customers, visitors, and other interested parties regarding SunRail services.

    Responsibilities

    • Operate main security gates, greet persons entering premises, determine nature and purpose of visit, and establish clearance into the facility.
    • Answer incoming calls and emails, respond to complaints, providing SunRail and Central Florida Rail Corridor information as necessary.
    • Comprehension of train schedules.
    • Public notification alerts for interruptions in service.
    • Maintain records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.
    • Prepare daily reports and tracking logs.
    • Customer account management.
    • Perform various administrative tasks in support of SunRail Operations and Maintenance as assigned.
    • Operate the Lost & Found Department.
    • All other assigned tasks.
    Qualifications

    Required
    • High School Diploma or equivalent.
    • Strong written and verbal communication skills.
    • Proficient in relevant computer and telephone systems.
    • 1 to 2 years Customer Service experience in a Call Center Environment.
    • Proficient in MS Office.
    • Type 40 wpm.
    • Bilingual - Fluent in Spanish and English (speaking, reading and writing).
    We thank all applicants for their interest; however, only those under consideration will be contacted.

    An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.

    Alstom is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.

    Effective 29 January 2021, Alstom completed the acquisition of Bombardier Transportation. This is a Bombardier Transportation Legal Entity Position - positions at Bombardier Transportation companies are all members of the Alstom Group
  • BNY Mellon

    Associate, Trading Services Representative I

    1 week ago

    BNY Mellon Lake Mary, United States

    Overview · Trade Services - S4Provides support in the execution of trading services to money managers, advisors and internal employees. Trains on the different systems used by those serviced. Responsible for developing pricings for order based on a variety of defined procedures a ...

  • Omega Ventures

    Customer service representative

    1 week ago

    Omega Ventures Heathrow, United States

    What to expect: · You will be responsible for customer support via phone and email · Taking and processing orders will be part of your daily tasks · You will be the direct contact person for customers regarding price and delivery information · You will handle complaints and maint ...

  • Global Procurement Solutions Inc

    Customer Service Representative

    1 week ago

    Global Procurement Solutions Inc Longwood, United States

    **Benefits**: · - 401(k) · - Health insurance · - Paid time off · **Job Duties**: · 3. Assist customers with product information, pricing, availability, and order processing. · 4. Handle customer complaints and resolve issues in a professional and timely manner, ensuring customer ...

  • Steffanie Rigetta Agency, LLC

    Customer Service Representative

    1 week ago

    Steffanie Rigetta Agency, LLC Altamonte Springs, United States

    Join Steffanie Rigetta Agency, LLC, a dynamic sales-focused company in Altamonte Springs, Florida, dedicated to providing exceptional customer service and building lasting relationships with our clients. While our work is conducted onsite, we offer a welcoming and engaging enviro ...

  • RadNet

    Patient Service Representative

    4 days ago

    RadNet Porter Ranch, United States

    Overview: · Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are _Leading Radiology Forward_. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people w ...

  • Alegeus Technologies LLC

    Customer Service Representative

    1 week ago

    Alegeus Technologies LLC Maitland, United States

    **Start date: July 1, 2024** · **Schedule**: Monday through Friday 11:30am - 8pm EST (training schedule will be Monday through Friday 9am to 5pm EST for 4 - 6 weeks) · **Compensation**:$16.50 per hour plus a Variable pay (performance bonuses) · **MISSION**: · At Alegeus, we belie ...

  • Nothing Bundt Cakes - Orlando/Sand Lake, FL

    Guest Service Representative

    1 week ago

    Nothing Bundt Cakes - Orlando/Sand Lake, FL Orlando, United States

    **TITLE**:Guest Service Representative** · **LOCATION: 7339 W. Sand Lake Rd. Suite 418 Orlando FL 32819** · **Position Summary**: · The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for uniqu ...

  • Pinnacle Hotel Management

    Guest Services Representative

    1 week ago

    Pinnacle Hotel Management Orlando, United States

    **JOB SUMMARY** · Guest Service Representatives are responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making ...

  • Jose Rosario - State Farm Agent

    Customer Service Representative

    1 week ago

    Jose Rosario - State Farm Agent Orlando, United States

    **ROLE DESCRIPTION**: · As a Bilingual Spanish Customer Service Representative - State Farm Agent Team Member with Jose Rosario - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attent ...

  • Jose Rosario - State Farm Agent

    Financial Services Representative

    1 week ago

    Jose Rosario - State Farm Agent Orlando, United States

    **ROLE DESCRIPTION**: · Jose Rosario - State Farm Agent is seeking a qualified and empathetic professional for the role of Financial Services Representative - State Farm Agent Team Member. As a customer-oriented expert, you will market the best Life/Health insurance services and ...

  • FRA

    Customer Service Representative

    2 days ago

    FRA Orlando, United States

    **Join Our Team at Florida Repossession Agency** · Customer Service Representative · Orlando, Florida · Are you looking for an opportunity to work in a dynamic environment with a friendly and professional team? Florida Repossession Agency is seeking a dedicated Office Assistant t ...

  • Amber Word - State Farm Agent

    Customer Service Representative

    1 week ago

    Amber Word - State Farm Agent Tavares, United States

    **ROLE DESCRIPTION**: · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through val ...

  • Joe Bauer - State Farm Agent

    Customer Service Representative

    1 week ago

    Joe Bauer - State Farm Agent Winter Park, United States

    **Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...

  • City of Sanford FL

    Customer Service Representative

    1 week ago

    City of Sanford FL Sanford, United States

    PUBLIC WORKS/ UTILITY: CUSTOMER SERVICE - Under general supervision, the purpose of the position is to provide customer service support involving utility or public works services, promoting efficient and organized operation of departmental activities Customer Service, Customer Se ...

  • Circle K Stores, Inc.

    Customer Service Representative

    1 week ago

    Circle K Stores, Inc. Sanford, United States

    Store : 2631 S Sanford Ave, Sanford, Florida 32773 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, wo Customer Service Representative, Cus ...

  • Apex Auto Glass

    Customer Service Representative

    1 week ago

    Apex Auto Glass South Apopka, United States

    Ever believe you're worth more than what's offered to you? · You deserve the best opportunity to succeed, and here is that opportunity. · Our company is looking for flexible individuals that are also go-getters. · There's no age requirement for hungry, · This is 100% a sales posi ...

  • County of Seminole Florida

    Customer Service Representative

    1 week ago

    County of Seminole Florida Sanford, United States

    Responsible for daily customer service. Front line position provides customer service to the public in person and over a multi-line phone system. Data input; creates and updates customer accounts, maintains circulation of library items, handles finan Library, Customer Service, Cu ...

  • Apex Auto Glass

    Customer Service Representative

    2 weeks ago

    Apex Auto Glass Orlando, United States

    Ever believe you're worth more than what's offered to you? · You deserve the best opportunity to succeed, and here is that opportunity. · Our company is looking for flexible individuals that are also go-getters. · There's no age requirement for hungry, · This is 100% a sales posi ...

  • CPS

    Client Servicing Representative

    1 week ago

    CPS Sanford, United States

    Job Description: We are looking for a Client Servicing Representative with a strong background in property and casualty insurance to join our team. In this role, you will be responsible for managing client relationships, addressing inquiries and concerns, and providing expert gui ...

  • Apex Auto Glass

    Customer Service Representative

    1 week ago

    Apex Auto Glass South Apopka, United States

    Ever believe you're worth more than what's offered to you? · You deserve the best opportunity to succeed, and here is that opportunity. · Our company is looking for flexible individuals that are also go-getters. · There's no age requirement for hungry, · This is 100% a sales posi ...