Front Desk Agent - Boston, United States - Ocean Havens

Ocean Havens

Verified Company

Boston, United States

1 day ago

Posted by:

Mark Lane

beBee recruiter

Description

Boston Yacht Haven Inn & Marina is currently seeking a full-time Guest Service Agent/Front Desk Agent.

The Guest Service Agent is responsible for:
- maintaining and promoting hospitality at all times
- checking in and out guests from the inn & marina softwares
- providing restaurant recommendations and concierge services
- making reservations
- welcoming and serving all guests in a courteous, efficient and friendly manner, both face-to-face and on the phone; and ensuring guest needs are being met
- assisting in other departments
- other duties as assigned by management

This individual must have good professional judgment and ability to work independently. Strong communication (verbal, written, interpersonal) skills required.

Must be a multi-tasker and a team player to assist other employees in providing a first-class hotel experience to our guests.

Prefer two years hospitality experience or Bachelor's Degree in Hotel or Hospitality Management. Ability to work holidays and weekends is necessary. Flexibility is a plus. Full training is provided.

This is a perfect opportunity for someone looking to grow and develop in a luxury hotel/marina setting or someone with excellent customer service skills.

Must be able to sit or stand for long periods of time and lift, carry and push up to 20 lbs.

We are an equal opportunity employer and all individuals are encouraged to apply.