Center Operation Specialist, CWU - Yakima, United States - Central Washington University
Description
Job Summary
Central Washington University is recruiting a Center Operation Specialist (Secretary Senior) to join our CWU - Yakima University Center team in Yakima, Washington. This role is an important member of our team as they serve as the administrative support for one of the seven CWU University Centers and Sites across Washington state. The role is a campus-based position, in Yakima, WA, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $36,072-$47,688 plus the awesome CWU benefits.
Who we are:
We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams.
Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of ~10,000 students.
Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the academic year. In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus.
Tour our campus in Ellensburg here.
This hire will be an instrumental and critical addition to the CWU-Yakima University Center team. CWU University Centers are strategically located on community college campuses throughout the state, ensuring enhanced accessibility to higher education. One of the key responsibilities of the University Center is to provide academic programs with flexibility and affordability in mind. CWU-Yakima University Center targets its services towards the diverse needs of our community; therefore, we provide the community and students with various course formats, including evening classes, online courses, and hybrid options.
What we offer:
Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave.
The Role:
This position supports the University's mission by independently performing complex secretarial duties for the Regional Director. This position also provides support for two University Centers and their programs. The duties include compiling reports and data; managing databases; preparing classroom/meeting room schedules; student tuition and fee payments, coordinating office operations; and providing assistance related to multi-faceted quarterly admission and registration processes by helping students and the general public with applications, forms, and other materials requiring knowledge of a variety of University policies and procedures. Position requires attending meetings and events on campus as assigned or requested. All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment.
Job Duties
Secretarial Support:- Provides primary secretarial support to the Regional Director. Also supports any academic programs that are through the Yakima University Center, Program Directors/ Coordinators; faculty members; and students.- Independently develops and maintains a variety of reports, as needed by the Regional Director in planning, organization, and operation of the Yakima Center, including budget monitoring materials, processing employee paperwork and files requisitions and procard purchases.- Schedules appointments with Program Directors/Coordinators for potential and current students, assists with any forms or processes to change or maintain academic plans.- Produce letters, meeting notices and agendas, reports, schedules, test materials, student evaluations, and other documents from rough drafts, notes, or recordings; takes and transcribes meeting minutes.- Prepares materials for outreach and recruiting events including ordering printing services as needed.- Represents the Regional Director and the Center at meetings, events and/or conferences; develops and makes public presentations on program-related topics to recruit new students.- Coordinates quarterly textbook orders. Acts as liaison between faculty and bookstore. Works with publishers to provide desk copies for faculty if needed.- Coordinates classroom and quarterly final schedules. Acts as a liaison between faculty and academic scheduling.- Takes pictures and creates spreadsheets to send to Ellensburg (via e-mail) for generation of Connection Cards for staff, faculty, students and student teachers.- Support Center quarterly student facing efforts such as: New Student Orientation, program information meetings, Awards Celebrations and special events.- Resolves problems.
CWU Yakima Centeroperationalsupport:- Provides customer service to students, faculty, staff and the general public by phone, email or in-person presenting information regarding University Center programs and conveying general University information.- Maintains opening/closing procedures as well as those working with students, prospective students, faculty and staff.
- Processes I-9 and W-4 forms for new employees and faculty.- Compares data from various sources to identify trends, differences, similarities, etc., including prospective student requests to determine program demand in the community, and in current student requests to determine modification of class offerings and services provided.- Coordinates and schedules classrooms, meeting rooms and facilities for special events and meetings both internally and with the Community College.- Inputs classroom assignments in MyCWU.- Assists in University Center events.- Arranges facility and equipment maintenance; ordering equipment and repair as needed.- Prepares and submits various reports for billing and accounting purposes as needed.- Handles incoming and outgoing mail. Ensuring timely distribution of
