- Embodies a strong client experience culture, being present with every client and teammate and realizing the impact we can have on their day, personally, professionally, and financially
- Engages in outside calling to small business clients in and around the community delivering the full depth and breadth of products and services Key offers; Develop centers of influence and networks in the community to identify prospective client referrals with a strong focus on Small Business
- Accountable for growing the business through retention, expansion, and acquisition tactics, and for leading Branch team to success in attaining activity, behavior, and outcome expectations as well as achieving individual expectations.
- Leads and develops the branch team, ensuring understanding of Key's products and services, Key's sales and service process and the competitive landscape, while instilling Key's vision and values with branch team
- Facilitate strong partnerships within branch team and with line of business partners, focusing on client acquisition and deepening the relationship of current clients; effectively manage internal and external COIs
- Responsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates
- Deliver a consistent, disciplined coaching and performance management process by observational coaching, joint sales calls, growth and development, utilization of training tools, all leveraging our culture of reward and recognition
- Provide guidance and direction to branch team to ensure compliance of regulatory, security and internal controls, which includes timely completion of all branch operations tasks
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
- Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.
- High School Diploma GED, or equivalent experience (required) or
- Bachelor's Degree (preferred)
- 3+ years Experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team.
(required) - 3+ years Demonstrated small business deposit/credit experience and familiarity with small business operations (required)
- General understanding of financial statements and concepts
(required) - Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports
(required) - Demonstrated ability to leverage Centers of Influence (COIs) to further promote business
(required) - Demonstrated experience with influencing business partners, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals
(required) - Demonstrated ability to effectively communicate and possess strong public speaking skills
(required) - Notary License (preferred)
- Lead by example and ensure consistent delivery of distinctive service for all clients; Develop the skills and confidences required of a high-performing team and profitably grow the business through enduring client relationships
- Is knowledgeable about the client's accounts and business with the bank and uses sound judgment with customers and transactions
- Leads Branch sales team with a proactive client focus with preset appointments and quality conversations leading to recommendations that support clients' financial wellness goals, leveraging system generated lead lists, walk ins, and professional contacts
- Champions and fosters a culture that embraces change and continuous improvement and aligns change initiatives with the best of present organizational values, strategic intent, and practices; keeps focus on the desired end state while acknowledging the human impact
- Strong work ethic and high level of integrity
- Excellent Time management skills with ability to lead team through multiple priorities
- Adaptability
- Collaboration
- Critical Thinking
- Decision Making
- Emotional Intelligence
- Business Acumen
- Oral & Written Communication
- Risk Management
- Storytelling
- Change Navigation
- Consumer Retail Management - Ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent lifting of lbs., occasional lifting of up to 30 lbs.
- Occasional travel to include overnight stay.
- Ability to routinely and frequently operate a motor vehicle with a valid driver's license.
-
Branch Manager
3 weeks ago
KeyCorp St Albans, United StatesLocation:28 Highgate Commons Rd - Saint Albans, Vermont 05478 Job Summary. Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates Branch Manager, Manager, Busin ...
-
Branch Manager
3 weeks ago
Webrecruit St Albans, United States· The · Branch Manager · will direct and supervise the staff and day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals. · Supervisory Responsibilities · Attract, trains, and retains ...
-
Branch Manager
3 weeks ago
Herc Rentals St Albans, United StatesFounded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of December 31, 2023. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchan ...
-
Branch Manager
3 weeks ago
Pick for Britain St Albans, United StatesRecruitment Branch Manager - Education · Location: Leeds, LS1 4PR · Salary: £43,000 - £63,000 + uncapped commission & bonuses · This is full time, permanent role, you'll be working Monday – Friday. Please note this role is fully office based. · As a billing Recruitment Branch Man ...
-
Branch Manager
5 days ago
KeyBank Saint Albans, United StatesJob Description · Location: · 28 Highgate Commons Rd - Saint Albans, Vermont 05478Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team th ...
-
Branch Manager Hinesville
3 weeks ago
Wells Fargo St Albans, United StatesBy using a Site or interacting with a Wells Fargo advertisement or page or account on a third party site, you consent to this Policy, including your consent to our use and disclosure of information about you in the manner described in this Policy. · Branch Manager Hinesville page ...
-
Branch Manager
3 weeks ago
Benefit Plans Administrative Services, Inc. Burlington, United StatesOverview · At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, ...
-
Branch Manager
2 weeks ago
KeyCorp South Burlington, United StatesLocation:960 Shelburne Road - South Burlington, Vermont 05401 Job Summary. Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates Branch Manager, Manager, Busin ...
-
Branch Manager
2 weeks ago
Key Bank South Burlington, United StatesCompany Description · Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation's largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products to individuals and companies thr ...
-
Branch Manager
1 week ago
Key Bank South Burlington, United StatesLocation: · 960 Shelburne Road - South Burlington, Vermont 05401 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capabl ...
-
Branch Manager
3 weeks ago
Community Bank System South Burlington, United StatesOverviewAt Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Nor ...
-
Branch Manager
1 week ago
OneGroup Burlington, United StatesOverview · At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, ...
-
Branch Manager
5 days ago
KeyBank Burlington, United StatesJob Description · Location: · 149 Bank Street - Burlington, Vermont 05402Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is cap ...
-
Branch Manager
2 weeks ago
Key Bank Burlington, United StatesLocation: · 149 Bank Street - Burlington, Vermont 05402 · Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of prov ...
-
Branch Manager
3 weeks ago
KeyCorp Burlington, United StatesLocation:149 Bank Street - Burlington, Vermont 05402 Job Summary. Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team th Branch Manager, Manager, Busi ...
-
Branch Manager
3 weeks ago
Key Bank South Burlington, United StatesBe a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interac Branch Manager, Manager, Busi ...
-
Branch Manager
1 week ago
KeyBank South Burlington, United StatesJob Description · Job DescriptionCompany Description · Headquartered in Cleveland, Ohio, KeyCorp (Key) is one of the nation's largest financial services companies. Key provides investment management, retail and commercial banking, consumer finance and investment banking products ...
-
Branch Manager
1 week ago
PNC Bank NA Burlington, United States Full timeDescription · Benefits · PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dent ...
-
Assistant Branch Manager
3 weeks ago
FleetPride Williston, United StatesAssistant Branch Manager page is loaded **Assistant Branch Manager** · locationsWilliston, Vermont time typeFull time posted onPosted 3 Days Ago job requisition idREQ FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some o ...
-
ProSolutions Branch Manager
3 weeks ago
Herc Rentals Burlington, United StatesThe Branch Managers are the leaders of the management and direction of Herc Rentals' branches. They oversee daily operations ensuing positive revenue generation, high customer service standards, employee development, and continued excellence in productivity. They will improve the ...
Branch Manager - St Albans, United States - Key Bank
Description
Location:28 Highgate Commons Rd - Saint Albans, Vermont 05478
Job Summary
Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals. The Branch Manager is accountable for branch operations and compliance by providing direction and guidance to branch team on operational/regulatory procedures, ensuring compliance with operational, security, audit procedures, and timely completion of branch operational tasks. The Branch Manager leads his/her team through consistent execution of the Branch Playbook to deliver on Branch Goals. The Branch Manager has a strong focus on acquiring and growing small business relationships and will serve as a market leader in the local community and/or designated business area. At KeyBank, we believe it's our opportunity and our privilege to help our clients move forward in their financial journey. We take pride in serving our clients and making them feel that no bank will fight harder for them.
Responsibilities
- All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing