Product Manager - Minneapolis, United States - Scholarship America

Description

Job Description

Are you a collaborative, detail-minded, strategic product professional seeking an impactful job with a mission-driven organization? Scholarship America is seeking a Product Manager to join our team and help us eliminate barriers to educational success.

Scholarship America combines best-in-class scholarship administration with a nonprofit mission. We are developing relevant, impactful products that grow our business and help more students overcome financial need so they can pursue their higher education goals. If you have great communication and organization skills and you love working in partnership across departments and with external stakeholders, consider joining the Scholarship America team.

The Product Manager is responsible for supporting the vision, leadership, and product market strategies of the Product Management department in partnership with key stakeholders in the Growth, IT, Student-Partner Services Divisions, and others. The Product Manager is directly responsible for both product development and management of a portfolio of existing and new products and services. The incumbent will work across the product department and across Scholarship America to define and maintain the product roadmap in support of the organization's mission, vision, and strategies. The incumbent will be experienced at gathering important organizational and market data and compiling it into a relevant business case to be used for investments and prioritization efforts. The incumbent will own the product and work closely with the Product Owner to align solutions to the needs of the customer, the business units, and the technical development teams.

ESSENTIAL JOB FUNCTIONS:

• Ownership of the products, solutions, and features and their potential impact on the market and the organization as a whole
• Continuously assess customer needs and represent the voice of the customer, technology trends, and major competitors.
• Define, refine, manage, and gather documented user requirements from key customers (end customers, product marketing, and business development, etc) for designing new products and services.
• Develop and maintain strategic product strategy, competitor analysis, roadmap development and maintenance, product lifecycle, and priorities for each of the solutions in the product portfolio. Communicate to internal and external stakeholders.
• Communicate product collateral, guides, and training for external stakeholders and internal departments in Growth, IT, Marketing, and others to drive new product initiatives, positioning, and collaterals.
• Write a data-informed business case for new initiatives, including market analysis, impact, milestones, and success metrics, and introduce it to the broader leadership team, Product Council, and key stakeholders.
• Track project performance, specifically to analyze the successful completion of short- and long-term goals; use data collection for analysis and revised action plans.
• Assume ownership of all product deliverables throughout all phases of the Product Life Cycle.
• Manage third-party vendors, and partners, along with influencing future product feature planning with strategic partners.
• Support business development teams (e.g., RFPs) as subject matter expert on key opportunities
• Leverage leadership best practices and values to provide direction, coaching, regular feedback, and ongoing development with staff members, resulting in high levels of employee engagement and performance.
• Facilitate cross-functional relationships, ensuring all stakeholder input is considered.
• Responsible for the designated product portfolio P&L, meet budgetary objectives, and make adjustments as needed.

REQUIRED SKILLS AND EXPERIENCE:

• 8+ years' experience in the field required with a demonstrated track record of product development and management from initial concept, requirements gathering, development/deployment planning, implementation, launch, testing, analysis, iteration, to end-of-life planning.
• Experience participating in the monetization of solutions that meet market or partner demands
• Experience with using data to inform change and decision-making
• Experience successfully operating in a Lean-Agile environment.
• Ability to lead and drive outcomes through collaborative, cross-functional teams.
• Proven ability to effectively and often simultaneously communicate at operational, technical, and strategic levels to internal and external customers, including Senior and Executive Leaders.
• Proven track record of effectively gathering competitive analysis and integrating it as appropriate into strategic planning.
• Demonstrated ability to work on a team and achieve results in a team environment.
• Ability to demonstrate creative problem-solving, thoughtful product scoping, and flexibility in a fast-moving environment. Proficient in Microsoft Office.
• Excellent analytical skills and detail-oriented.
• Excellent interpersonal, written, and oral communication, time management, and presentation skills.
• Proven track record of facilitating cross-departmental issue identification, problem-solving, and resolution. Highly customer-centric, service-oriented with the ability to understand, execute and meet customer's expectations.

Full Pay range: Exempt ($69,100 - $86,400 - $103,700)

This is the pay range for our staff in this position, from entry to fully independent and proficient in the role utilizing our propriety systems and processes. The candidate selected for this position will be offered a wage applicable to their background and skill set as aligned to our business.

At Scholarship America, our team members are motivated by our core values: Student Impact, Teamwork, Inclusion and Curiosity. Our vision is to empower an America where those with the most need have the opportunity to thrive through equitable pathways to education and training, and we are seeking fantastic team members to make that happen.

We know the best person for the job could be anywhere, and that's why this position can work in a hybrid manner from either our office in Bloomington or Saint Peter, MN or remotely within the continental United States. Our employees enjoy a team-based, flexible work schedule, allowing them to flex around our core hours of Monday-Friday from 8:00 am – 4:30 pm Central Time. Scholarship America is committed to our team's work/life balance, and our strong learning and development culture supports knowledge growth and professional development for all employees across foundational and job-specific skills.

Scholarship America offers employees a robust total rewards package, focused on supporting their health and well-being now and in the future. We offer comprehensive choices for insurance (medical, dental, vision, basic life), disability (short-term & long-term), flexible spending accounts (medical & dependent care), and a 403(b) retirement fund with a 3% company match.

In addition to schedule flexibility, we also provide paid time away from work (vacation, sick, personal, up to fifteen paid holidays annually), plus employee & dependent educational reimbursement programs which support our overall mission.

Details on our company mission, vision, values and goals can be found at

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We Have One Passion. Every Student.