- Digital Sales Execution:
- Grow revenue through outbound digital interactions within assigned industry/vertical segments of customers using various digital channels like email, social media, chat, digital sales rooms, and virtual meetings.
- Manage sales pipeline to secure opportunities.
- Adopt an innovative and adaptable approach to digital sales, exploring new tactics and technologies to engage customers and drive growth.
- Utilize customer relationship management (CRM) tools to monitor interactions, gather insights, and follow up on revenue prospects.
- Technology Adoption and Innovation:
- Stay updated on the latest technologies and trends in digital sales and marketing, actively testing new tools and platforms to optimize sales processes and enhance customer experiences.
- Collaborate with interdisciplinary teams to pilot innovative sales strategies, tools, and customer acquisition techniques, offering feedback and insights for continual enhancement.
- Customer Growth and Retention:
- Identify and pursue additional opportunities within assigned industry/vertical segments, leveraging digital sales strategies to acquire new customers and expand market share.
- Respond promptly to customer queries and resolve any issues to ensure a positive sales journey.
- Collaboration and Teamwork:
- Share best practices and insights with colleagues and team members, nurturing a culture of collaboration, learning, and innovation.
- Act as a troubleshooter, identifying barriers in the digital sales process and devising innovative solutions to overcome them.
- Mentor others in the transition to certifying sellers in digital sales by sharing best practices and providing guidance to aid their development.
- Demonstrated expertise in digital sales strategies and methodologies, having a proven record of meeting sales targets and driving customer engagement.
- Customer-centric mindset, facilitating effective interactions with clients and internal stakeholders to boost sales and foster positive relationships.
- Innovative outlook with a keen interest in exploring new concepts and technologies to improve digital sales strategies.
- Excellent communication and interpersonal skills, capable of building rapport and influencing customers effectively.
- Strategic thinker with the ability to anticipate upcoming trends and opportunities in the digital sales landscape.
- Strong problem-solving abilities with a solution-oriented approach, focusing on delivering successful outcomes for customers and the business.
- Minimum of 2 years experience in digital sales, marketing, or customer-facing roles, demonstrating the ability to drive results and adapt to changes OR a bachelor's degree in business administration, marketing, or related field.
- Proven track record in managing digital sales processes and executing targeted campaigns to drive customer acquisition and retention.
- Success in leveraging digital tools and technologies to optimize growth strategies and achieve measurable outcomes in a competitive environment.
- Inclusive culture supported by associate-led Business Resource Groups.
- Flexible paid time off (22 days) and observed paid holidays (7 days).
- Discounts online and in-store, Company Match 401(k), Wellness programs for physical and mental health, and more.
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Digital Sales Representative - Framingham, United States - Staples, Inc.
Description
Staples operates in the business-to-business sector. You play a key role in our team.
Our exceptional sales and sales support teams collaborate directly with businesses of all sizes to provide tailored products and services that meet the unique needs of our customers. We are dedicated to understanding our clientele and leverage cutting-edge sales tools and technology to identify the most effective solutions. Continuously seeking new methods to achieve our objectives, we invest time in enhancing our skills and nurturing our professional growth, enabling us to access rewarding opportunities and advance our careers within and beyond the realm of sales.
If you are enthusiastic about harnessing technology to boost sales and elevate customer experiences, Staples is on the lookout for passionate individuals to fill the role of Digital Sales Representatives. In this position, you will be tasked with managing and expanding your account base primarily through digital platforms within specified industry/vertical segments of customers. If you thrive on innovation and enjoy experimenting with the latest technologies to create exceptional customer interactions, then this opportunity is tailor-made for you. We are assembling a top-tier team of digitally savvy sales representatives who combine the best practices of digital marketing and sales strategies to expand and maintain our mid-market customer base.
Responsibilities:
Your Qualifications:
Required Qualifications:
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