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    Call Center Agent - Home, United States - The Reserve Vineyards and Golf Club

    The Reserve Vineyards and Golf Club
    The Reserve Vineyards and Golf Club Home, United States

    3 weeks ago

    Default job background
    Description

    As a Call Center Agent / Data Entry specialist for our company, you will be responsible for handling customer inquiries, scheduling appointments, and accurately entering meter readings into our database.

    Responsibilities:

    • Answer incoming calls from customers in a professional and courteous manner.
    • Assist customers with inquiries related to meter reading services, including scheduling appointments, providing information about meter reading procedures.
    • Enter meter readings into the company's database accurately and efficiently.
    • Verify and update customer account information, including contact details and meter identification numbers.
    • Maintain confidentiality of customer information and adhere to data protection regulations.

    Requirements:

    • High school diploma or equivalent.
    • Excellent communication skills, both verbal and written, with a friendly and professional demeanor.
    • Strong attention to detail and accuracy in data entry and record-keeping.
    • Basic computer skills.
    • Ability to multitask and prioritize tasks effectively in a fast-paced environment.

    Job Types: Full-time, Part-time

    Benefits:

    • 401(k)
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Parental leave
    • Vision insurance

    Schedule:

    • Day shift
    • Evening shift
    • Monday to Friday
    • Morning shift

    Work Location: Remote/All location

    Remote working/work at home options are available for this role.
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