Jobs
>
Vancouver

    Member Services Representative - Vancouver, United States - Crunch Fitness

    Crunch Fitness
    Crunch Fitness Vancouver, United States

    1 week ago

    Default job background
    Description
    Member Service Representative - Job Description


    Position :
    Member Service Representative


    Reporting To: Front Desk Lead - General Manager


    Core Values:

    1.
    Personnel - People are our business, without our Team we would not be able to accomplish our goals.
    2.


    Development - We are committed to the growth, and development of our Team, both at work and at home, we want you to be the absolute best version of yourself.

    3.


    Competitiveness - We want to WIN We want people driven to compete not only amongst others, but against themselves; it is having the GRIT to push yourself harder than you ever have before.

    4.
    Execution - Setting a goal and exceeding it.

    Having a plan to achieve our goals, and through strategic planning, being able to make an adjustment when we are faced with unexpected challenges and finding a way to come out on top.

    5.


    Our Culture - Constantly striving to be "Perpetually Triumphant," always up for the challenge, because we are ready to take everything head on.

    Listening to our Coaches, trying new things, taking the feedback given and making something positive happen.
    We Can..... We Will..... Be..... "Perpetually Triumphant"
    John LaRosa II Owner Operator


    Job Description:

    The Member Service Representative is a key position within the club. The front desk is where our guests and members receive their first impressions of the club as they enter.

    The Member Service Representative (MSR) is required to greet guests and members with warmth and enthusiasm by smiling and welcoming each person into our location.

    The Member Service Representative (MSR) is expected to tour and enroll guests in memberships, personal training services, and provide accurate and detailed information about our facility.

    In addition to assisting our guest and members with questions and providing excellent customer service, our FDA helps maintain a high level of cleanliness within the club by conducting regular walk throughs.

    The Member Service Representative (MSR) assists in day to day operations that include, but is not limited to, setting up monthly billing, handling billing issues, educating members on club services and supplements, and many other operational duties.

    This job entails a wide scope of duties and offers room for career growth within the company. This entry level position will provide the education and development needed to thoroughly understand the meaning behind being, "Perpetually Triumphant"


    Requirements:

    • High School Diploma
    • Current CPR
    • Minimum of one year of customer service employment
    • Current Food Handler Card - location depending
    • Tanning Certification - location depending
    • OLCC permit - location depending

    Additional Competencies Needed:

    • Positive attitude
    • Competitive mindset
    • Retail sales experience preferred
    • Strong Work Ethics and Integrity
    • Strong Team Oriented Skills
    • Strong Communication Skills
    • Strong Multi-Tasking Skills
    • Proficient reading and writing skills

    Expectations:


    • Greet all members & guests with a smile and wish them well as they exit the club.
    • Check in all members and guests in accordance with company procedures.
    • Answer phones in accordance with the Elements expectations.
    • Track telephone and walk in inquiries.
    • Communicate events and schedules with members. Know club facility, services, amenities, programs and schedules.
    • Facilitate all member requests in accordance with our agreement policies or forward to a manager.
    • Follow uniform policy, in order to maintain a professional appearance.
    • Follow all Point of Sale procedures.
    • Facilitate payment of member services in accordance with company procedures.
    • Maintain a clean and organized work area; as well as regular walk throughs of locker rooms and weight floor (for cleanliness and clutter).
    • Assist in all projects/expectations as delegated by club management.
    • Complete guest tours focusing on helping our members reach their potential, by not just purchasing a basic membership, but by focusing on real results, and accountability with our Peak Plus Results Membership and our Personal Training Department success stories.
    • Meet Kick-off - Orientation scheduling goals.
    • Meet club sales goals.
    • Get members involved in personal training.
    • Schedule personal training sessions.
    • Follow all policies and procedures in Employee Handbook.
    • Above description may be subject to change or alteration at any time.
    Compensation: 13.50 per hour plus commissions

    Pacific NW Club Ventures LLC., is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

    We are currently looking for Front Desk Associates, Kid's Club Attendants/Supervisors, Personal Trainer's, Fitness Manager's, Operation Manager's and General Manager's.

    PNWCV combines work, fitness and fun Working with PNWCV is more than a job, it's an opportunity to inspire others to reach their fitness goals.

    Our 'No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes our PNWCV team an amazing company to work for.

    We cannot wait to discuss your career with us.
  • T5 Acquisitions

    Client Services Representative

    2 days ago

    T5 Acquisitions Vancouver, United States

    We are looking to hire IMMEDIATELY · T5 Acquisitions is looking for the next addition to our growing team We are an up-and-coming marketing and sales agency and we are expanding our market reach · Our Client Service Rep brings our national clients to a local level, making product ...

  • Spectrum

    Customer Service Representative

    3 weeks ago

    Spectrum Vancouver, United States

    This position is onsite in a call center environment.Class Starting June 14, 2024.At a GlanceFull-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relation ...

  • LaQuinta Inn & Suites Vancouver, WA

    Guest Services Representative

    1 week ago

    LaQuinta Inn & Suites Vancouver, WA Vancouver, United States

    La Quinta by Wyndham Vancouver, WA is looking for an attentive, engaging, and service-oriented Guest Services Representative to join our team As Guest Service Representative you will represent the hotel to the guest throughout all stages of the guest's stay. This position is resp ...

  • Inclusively

    Customer Service Representative

    2 weeks ago

    Inclusively Vancouver, United States

    Inclusively is partnering with a leading broadband connectivity company and cable operator to hire a Customer Service Representative. Please note: this role is NOT an internal position with Inclusively but with the partner company. ABOUT INCLUSIVELY: Inclusively is a digital tech ...

  • Jubitz

    Customer Service Representative

    1 week ago

    Jubitz Vancouver, United States

    **Customer Service Representative** · **Department:** Fleet Services CardLock **Location:** Vancouver, WA · **Jubitz is looking to add a Customer Service Account Representative to our Fleet Services Division team** This person will provide customer service by email and phone to ...

  • T5 Acquisitions

    Client Services Representative

    2 hours ago

    T5 Acquisitions Vancouver, United States

    We are looking to hire IMMEDIATELY · T5 Acquisitions is looking for the next addition to our growing team We are an up-and-coming marketing and sales agency and we are expanding our market reach · Our Client Service Rep brings our national clients to a local level, making produ ...

  • SPECTRUM

    Customer Service Representative

    2 weeks ago

    SPECTRUM San Francisco, United States Permanent

    Job Description This position is onsite in a call center environment. · Class Starting July 19, 2024. · At a Glance · Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding p ...

  • Mackin & Son Automotive Inc.

    Customer Service Representative

    2 weeks ago

    Mackin & Son Automotive Inc. Vancouver, United States

    Job Description · Job DescriptionCustomer Service · Mackin's Auto Body is seeking a fulltime Customer Service Representative (CSR) with exemplary customer service skills for our Salmon Creek / Vancouver location. We are looking for a self-motivated individual who demonstrates fol ...

  • Vancouver Housing Authority

    Customer Service Representative

    2 weeks ago

    Vancouver Housing Authority Vancouver, United States

    Are you an experienced administrative professional looking for an opportunity with an organization that is making a difference in your community? Do you excel in providing exceptional customer service in a fast-paced office environment? If so, you might be a great fit for our Cus ...

  • National Veterinary Associates

    Client Services Representative

    2 hours ago

    National Veterinary Associates Vancouver, United States

    Client Services Representative - Overnight Job description Pacific Northwest Pet ER & Specialty Center is a state-of-the-art, 24-hour emergency and specialty hospital in the beautiful Pacific Northwest Pacific Northwest Pet ER & Specialty Center is Client Service, Representative, ...

  • Vancouver Clinic

    Patient Services Representative

    1 week ago

    Vancouver Clinic Vancouver, United States

    We are seeking friendly, caring Patient Services Representative to join our front desk team In this role you will be the first point of contact for patients and visitors as they arrive at our clinic locations. Primary function is providing excellent customer service at patient re ...

  • Vancouver Clinic

    Patient Service Representative

    1 week ago

    Vancouver Clinic Vancouver, United States

    We're looking for people who love the challenge of making people smile · Vancouver Clinic is seeking a Part-time Patient Services Representative to join our Registration department as a Float to support various locations and hours as needed Greet, assist, and provide excellent c ...

  • Rebound Orthopedics & Neurosurgery

    Patient Services Representative

    2 weeks ago

    Rebound Orthopedics & Neurosurgery Vancouver, United States

    Job Description · Job DescriptionRebound is the largest orthopedic and neurosurgical practice in the Portland-Vancouver area with an array of sub-specialties including orthopedics, brain and spine care, sports medicine, physiatry, and physical therapy. We are proud to be the team ...

  • Vancouver Clinic

    Patient Services Representative

    2 weeks ago

    Vancouver Clinic Vancouver, United States

    We're looking for people who love the challenge of making people smile · Vancouver Clinic is seeking a Full-timePatient Services Representative to join our Registration department at 87th Avenue location Greet, assist, and provide excellent customer service for our patients chec ...

  • Inclusively

    Customer Service Representative

    2 weeks ago

    Inclusively San Francisco, United States Permanent

    Inclusively is partnering with a leading broadband connectivity company and cable operator to hire a Customer Service Representative. Please note: this role is NOT an internal position with Inclusively but with the partner company. · ABOUT INCLUSIVELY: · I ...

  • Spectrum

    Customer Service Representative

    3 weeks ago

    Spectrum Vancouver, United States

    This position is onsite in a call center environment. · Class Starting June 14, 2024. · At a Glance · Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive custo ...

  • Mr. Electric of Vancouver/Portland Metro

    Customer Service Representative

    3 weeks ago

    Mr. Electric of Vancouver/Portland Metro Vancouver, United States

    We are a locally owned and operated electrical contractor that specializes in providing the very best electrical service for our residential and commercial customers in the SW Washington and Greater Portland Oregon metropolitan areas. · Established in 2005, Mr. Electric of Clark ...

  • Spectrum

    Customer Service Representative

    3 weeks ago

    Spectrum Vancouver, United States

    This position is onsite in a call center environment. · Class Starting June 14, 2024. · At a Glance · Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive cust ...

  • Vancouver Clinic

    Patient Services Representative

    2 weeks ago

    Vancouver Clinic Vancouver, United States

    We're looking for people who love the challenge of making people smileVancouver Clinic is seeking a Full-timePatient Services Representative to join our Registration department at 87th Avenue location Greet, assist, and provide excellent customer service for our patients checking ...

  • Sea Mar Community Health Centers

    Customer Service Representative

    3 weeks ago

    Sea Mar Community Health Centers Vancouver, United States

    Job Description · Job DescriptionSea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse comm ...