Administrative Assistant - Chicago, United States - Guidehouse
Description
What You Will Do:
The Administrative Services role provides dedicated support to multiple client serving Partners and is expected to have a combination of technical and interpersonal skills.
They are the single point of contact for the administrative needs of assigned internal customers and provide services in a manner that demonstrates the highest levels of quality, accountability, and teamwork.
Additionally, they will provide support in relation to the physical office space.These services include but are not limited to:
- Manages calendar, schedules and prioritizes appointments, ensuring meetings, deadlines, presentations and other duties are carried out seamlessly
- Coordinates travel arrangements (domestic/international), maintain travel profiles, last minute changes (flights, car, hotel, team communications), mapping or providing direction, support in handling passport and visa issues
- Prepares expense reports as required; follows policies and procedures, resolves auditor inquiries and engagement code reclassifications
- Draft/edit/prepare correspondences/presentations, ensuring proper grammar, spelling, formatting/visual design
- Conducts basic information searches (e.g., via internet, internal sites, etc.) and maintains contacts and distribution lists (as needed)
- Assistance with promoting the required use of Guidehouse AgilQuest Forum Hotel tool and the clean desk policy.
- Assistance with monitoring AgilQuest usage on a daily basis for reservations, checkin process and meeting room reservation process.
- Ability to communicate office policy and procedure to all employees in the office. Escalates local office issues to Manager to provide resolution on complex issues.
- Assists with maintenance of local office equipment, as needed.
- Coordinates special events and leadership team meetings including catering, room setup, etc.
- Executes special projects at the discretion of manager and/or Partner
What You Will Need:
- This role will require being onsite to support Partners when they are in the office
- Bachelor's degree from an accredited university plus 1+ years of professional experience OR 5+ years of professional experience in lieu of degree.
- Highly proficient in Outlook, Word, Excel and PowerPoint with ability to learn new software systems when necessary
- Establish and maintain strong working relationships at all corporate levels and with clients/stakeholders
- Demonstrated proactive approaches to problemsolving with strong decisionmaking capability and use of good judgement
- Demonstrated ability to achieve high performance goals and meet deadlines in a fastpaced environment with competing demands
- Proven ability to act with discretion and maintain complete confidentiality.
- Highly proficient in Microsoft Office 365 including Word, Excel and PowerPoint.
- Willingness and ability to work the hours necessary to complete assigned work.
- Clear fit with (and champion of) firm culture and values.
- Must have strong work values, and be dependable, honest, and selfconfident with a positive attitude.
- Strong sense of initiative and works with urgency.
- Ability to deal with ambiguity and reprioritize tasks in response to unexpected changes in priorities/requests.
- Will embrace our customerfocused, actionoriented, resultsdriven culture.
- Given the handson nature of this job, regular, on time attendance is critical.
What would be nice to have:
- Effective interpersonal and communication skills (verbal and written); able to interface with personnel at all levels
- Administrative support experience, preferably including 34 years in a toptier professional services firm; familiarity with PeopleSoft and Workday a plus.
- Highly polished and professional demeanor in dealing with all situations.
Pay:
$ $34.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Chicago, IL 60606: Relocate before starting work (required)
Work Location:
Hybrid remote in Chicago, IL 60606
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