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    Mobile Field Logistics Specialist - Seattle, United States - Smith & Nephew

    Smith & Nephew
    Smith & Nephew Seattle, United States

    3 weeks ago

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    Description
    Mobile Field Logistics Specialist page is loaded

    Mobile Field Logistics Specialist

    Apply

    locations

    US - Seattle

    time type

    Full time

    posted on

    Posted 2 Days Ago

    job requisition id

    R75635

    Mobile Field Logistics Specialist
    Life Unlimited.

    At Smith+Nephew we design and manufacture technology that takes the limits off living.
    The Mobile OSC Specialist is an on-site member of the Logistics Team in a District Sales Office.

    This person will provide logistical support to the Sales Reps as well as excellent customer service to the hospital staff that will differentiate Smith & Nephew from their competitors.

    The Mobile OSC Specialist will focus on product delivery, Central Processing check-in, re-stocking and maintaining inventory levels, and re-setting instruments post-surgery.

    Good working knowledge of company products, operating systems and procedures is critical
    What will you be doing?

    Communicates and coordinates pickup and delivery activity for local shipments with OSC I, OSC II, Supervisor and Sales Representative personnel.

    Plans, schedules, and prioritizes local pickups and deliveries with respect to time-sensitivity of each and distances to be

    traveled.
    Performs pickups and deliveries to Surgeon customers, hospitals, clinics, airport, bus station, post offices, and local vendors. Assures necessary paperwork is processed for shipments handled.
    Checks instrumentation into Central Processing Department (CPD) for sterilization and delivers implants to appropriate holding area.
    Re-sets instrument trays for office sets and works with CPD staff to locate any missing instrumentation post-surgery. Acquires un-used implants from holding area that are to be returned to the OSC.
    Records daily delivery information on a delivery log including mileage driven, number of stops, time per stop, fuel/maintenance purchases.

    Develop and maintain working knowledge of existing products and new product introductions (instruments and implants) to effectively function in the field regarding proper delivery and pickups.

    Ability to proactively identify errors and omissions in deliveries/ pickups to eliminate redundancy in required stops.

    Communicates effectively and professionally with Office Staff, Sales Representatives and all third party end-users, including but not limited to Hospital Receiving, Central Processing, and Operating Room Staff.

    Fields customer complaints and communicates them as necessary to OSC staff.
    Dress in a professional manner as a representative of the company, this may entail wearing Smith and Nephew logoed apparel at the discretion of supervising manager
    When not directly engaged in courier responsibilities assist in Office, Sales and OSC duties as required.

    Assists OSC staff and Inventory Specialist in analyzing and deciding the best options for local delivery based on time, cost, and vehicle availability, with respect to multiple locations and extremely time-sensitive shipments.

    Communicates with office staff and/or the sales force when changes from original flight plans become necessary due to weather, mechanical failure of the aircraft, or flight cancellations.

    Routes shipments via the most appropriate method and confirms updated delivery information such as flight number and departure and arrival times.

    Carries cellular phone and required tracking device on person at all times in order to communicate effectively regarding pickups and deliveries.

    Overtime / call will be required to accommodate emergency situations and facilitate changing surgical schedules.
    Prepares and transports hazardous materials as required, including packaging and preparation of shipping documents. Also assists with hazardous material transportation training program.
    What will you need to be successful?

    Education:
    Minimum two years college with classes in operations, customer service or distribution desired. In lieu of college classes, a combination of education and above experience totaling four years is required. 4 year Bachelor's Degree preferred.
    Licenses/Certifications
    Valid Driver's License with clean record
    Drug Test
    You. Unlimited.
    We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we

    serve.
    Inclusion, Diversity and Equity- Committed to Welcoming, Celebrating and Thriving on Diversity, Learn more about

    Employee Inclusion Groups

    on our website (

    Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition

    Reimbursement

    Work/Life Balance:
    Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day

    Your Wellbeing:
    Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

    Flexibility:
    Hybrid Work Model (For most professional roles)

    Training:
    Hands-On, Team-Customized,

    Mentorship

    Extra Perks:
    Discounts on fitness clubs, travel and more
    Stay connected and receive alerts for jobs like this by joining our

    talent community

    .
    We're more than just a company - we're a community Follow us on

    LinkedIn

    to see how we support and empower our employees and patients every

    day.
    Check our

    Glassdoor page

    for a glimpse behind the scenes and a sneak peek into YouUnlimited, life, culture, and benefits at

    S+N.
    Explore our

    new website

    and learn more about our mission, our team, and the opportunities we

    offer.

    Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

    Stay connected and receive alerts for jobs like this by joining

    our

    talent community

    .
    We're

    more than just a company -

    we're

    a community Follow us on

    LinkedIn

    to see how we support and empower our employees and patients every day.
    Check

    our

    Glassdoor page

    for a glimpse behind the scenes and a sneak peek into

    You

    .

    Unlimited

    .

    , life, culture, and benefits at S+N.
    Explore our

    new website

    and learn more about our mission, our team, and the opportunities we offer.

    About Us

    165 years of pioneering innovation requires a relentless focus on what's next. We're focused on you.

    You're what's next...Ready to take your career to the next level? Join our talent community for access to new job opportunities.

    Sign up now

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