Rv Service Manager - Pottstown, United States - Optimum RV

Optimum RV
Optimum RV
Verified Company
Pottstown, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

OptimumRV is in search of a professional and well spoken Service Manager to work with Parts Counter, Service Advisors, and Service Technicians.


Responsibilities

  • Schedule work in and out of the shop
  • Hire, supervise and direct all service technicians and apprentices as approved by GM
  • Ensure that all parts, tools and appropriate time is available for technicians to complete the work
  • Direct and Supervise Service Desk Personnel with training and coaching mentality
  • Direct and Supervise Parts Manager and personnel and assist in proper parts procedures and policies
  • Direct and supervise Warranty Administrator to process warranty claims in a timely and efficient manner
  • Ensure that all employees under their supervision receive the proper training and upgrading of systems.
  • Liaison between Service Advisors and Sales
  • Must acquire approval from sales department on all Internal RO'S
  • Track Technician productivity
  • Track Open Repair Order Reports and others as directed
  • Responsible for a profitable operation of the service department while gaining maximum production under controllable costs
  • Setting and maintaining profit goals.
  • Maintains a balance between shop efficiency, labor rates, and expenses
  • Assist the Service Advisors in the dispatch of work to correct technicians and or work with the shop foreman to do the same
  • Responsible for the cleanliness and safety of the service department and shop
  • Lead by example
  • All other duties as assigned

Minimum Qualifications

  • Technical RV Service knowledge
  • Previous management experience
  • Maintain a positive atmosphere
  • Stability under pressure
  • Creative and open to constant change
  • Knowledge and technical expertise
  • Able to display leadership skills and manage others accordingly
  • RVIA/RVDA certifications preferred

Essential Characteristics

RELIABLE

  • We do what we say we're going to do, when we say we're going to do it... every time.

HUMBLE

  • We are trainable, coachable and confident... not arrogant.

HUSTLE

  • We are selfmotivated, driven and never satisfied.

TEAM PLAYER

  • We are stronger as one. We help each other, regardless of department or position.

LOYALTY

  • We are committed to the success of the company through ups and downs because this is our career.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision Insurance
  • 401K
  • Critical Illness, Accident and Hospital Indemnity coverage
  • Wellness Program including Gym Reimbursement
  • Vacation, Personal Time & Holiday pay
  • Company-Paid Life insurance
  • Supplemental Life Insurance
  • Short & Long Term Disability
OptimumRV complies with all federal, state, and local laws prohibiting employment discrimination of any kind.

OptimumRV is an at-will employer and can terminate its employment relationship at any time, with or without cause, and without notice.


Pay:
Up to $105,000.00 per year


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:


  • RV
Dealership Service: 3 years (preferred)


Work Location:
In person
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