- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an "It Can Be Done" Attitude
- Do the Right Thing
- Be Accountable
- Looks across product teams and feature sets with a focus on alignment and dependencies
- Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver enterprise products that provide that provide Last-Mile customers and associates with an unparalleled delivery experience.
- Translates business goals and end user needs into product strategy and clearly communicates direction and product priorities to the product team and business partners
- Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience
- Creates epics to drive improvements to product vision, features and back end systems, and adjusts for new business models
- Determines value to the business of anticipated product updates
- Identifies goals, metrics and appropriate analytics to measure the performance of products and continually makes recommendations and refinements to products based on learnings.
- Reviews recommended solutions and work of product team to ensure products are aligned with company, stakeholder and end user priorities
- Removes roadblocks and obstacles that may impair product teams to help ensure delivery of the product in order to meet strategic, financial and technical goals
- Receives and prioritizes incoming requests from business partners and stakeholders while keeping in mind the business strategy, product vision and user needs
- Establishes OKRs, defines learning agenda and key performance indicators (KPIs) to measure success/failure.
- Provides regular updates to leadership regarding progress of products.
- Provides leadership, mentoring and coaching to Product Managers
- Attracts, retains and develops top talent to build a world class Product Management Team
- Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
- Fosters collaboration with team members (Engineering, UX, etc.) to drive value and identify and resolve impediments
- Acts as a proponent of modern agile development practices
- Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
- Works with the product team to continuously assess progress, disseminate lessons learned and understand next steps
- Manages cross functional team and stakeholder expectations to execute on product strategy and provides education to requestors to determine prioritization based on tangible benefits and/or user experience
- Guides more junior team members in strategy, alignment, analysis and execution tasks
- Participates in and contributes to learning activities around modern agile design and development core practices (communities of practice).
- Bachelors Degree in Computer Science or Engineering
- MBA or Masters degree
- 4-5 years of experience translating business strategy and analysis into consumer facing digital products
- Minimum 6 years of experience in digital product management
- Minimum 3 years of experience in digital eCommerce.
- Last Mile and/or Delivery experience preferred
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Senior Manager, Digital Product Manager - Irving, United States - 7-Eleven
Description
With more than 13,000 stores in the U.S. and 84,000 stores globally, it is no wonder 7-Eleven, Inc. has been named an iconic brand. In addition to 7-Eleven stores, 7-Eleven, Inc. also operates and franchises Speedway, Stripes, Laredo Taco Company and Raise the Roost locations.
Since inventing the convenience industry in 1927, 7-Eleven has built a rich 96-year history filled with beloved products like Slurpee, Big Gulp and Big Bite, and fan-favorite holidays like Slurpee Day and Bring Your Own Cup Day.
Now, 7-Eleven is on a mission to contemporize the brand and redefine convenience – and we need your help.
How we lead
At 7-Eleven we are guided by our Leadership Principles.
Each principle has a defined set of behaviors which help guide the 7-Eleven team to Serve Customers and Support Stores.
Roles and Responsibilities:
30% Strategy & Planning
40% Delivery & Execution
30% Team & Stakeholder
Qualifications:
EDUCATION AND EXPERIENCE:
EDUCATION: Bachelors/4 Yr Degree
YEARS OF RELEVANT WORK EXPERIENCE: 4+ years
YEARS OF MANAGEMENT EXPERIENCE: 4+ years
CERTIFICATIONS / LICENSES: NA
SPECIFIC KNOWLEDGE AND SKILLS:
Preferred Qualifications:
