Admin Coordinator - Phoenix, United States - LKQ

LKQ

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Summary:

Responsible for providing a superior customer service experience to all walk-in contact and phone contact customers.

Essential Job Duties:

Personally greet every customer as they walk through the door and maintain friendly contact throughout their shopping experience.
At checkout, implement suggestive selling techniques, as appropriate, and assist with problem solving.
Order any out of stock, special order items, create purchase orders, transfers, and follow up with customers by phone calls to completion of invoice.
Maintain orderly files and clean records of all transactions, as well as accurate cash drawer.
Observe changes in inventory as to insure minimum stock levels and store showroom appearance is appropriate
Coordinate orders from the warehouse to ensure customers' orders are ready in a timely fashion to achieve A&A's excellent level of customer service.
Solicit new accounts using every means available to seek out new business and rebuilds old accounts by researching former customer listings.
Assumes other duties as assigned.

Basic Qualifications:

Education & Experience:
To perform this job this job successfully, an individual must have a strong customer service background. Must be able to communicate effectively. High School or G.E.D. Equivalent preferred. College coursework desired. Prior automotive experience and knowledge of automotive parts are preferred. Two to three years of prior customer service relations are preferred.

Knowledge/Skills/Abilities:

Ability to establish priorities and demonstrate effective timemanagement skills.
Must possess a valid driver's license to operate a company vehicle.

Must be able to work in a team-oriented environment.

Must be attentive to detail and ensure accuracy in work assignments.
Must be able to communicate effectively with others.
Must have strong problemsolving skills.
Must have the flexibility to work variable schedules, including weekends.

Machines, Equipment, and Software:

Must be able to safely operate: the order selector, pallet jack, pull cart, and ladder.
Must be able to safely operate the company vehicle, computer, multiuser telephone system, copier, and fax machine.

Essential Physical Demands/Work Environment:

This position requires individuals to regularly be on their feet except when operating machinery or performing supervisory responsibilities.
They must be able to stand for long periods, sit, walk, push, pull, bend, climb, and be able to move/lift to 75 lbs regularly.
Must be able to climb ladders, and stairs and withstand heights of more than 15 feet. Should not have any lifting restrictions must not be afraid of heights and be able to tolerate high and low temperatures.

Benefits: