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Program Manager
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Clinical Program Manager
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Program Manager JAG
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Event Program Manager
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Program Mgmt Manager
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Public Programs Manager
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Digital Program Manager
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Manager, Program Engagement
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Revenue Cycle Program Manager - Indianapolis, United States - UnitedHealth Group
Description
For those who want to invent the future of health care,here's
your opportunity.
We're
going beyond basic care to health programs integrated across the entire continuum of care. Join us to start
Caring. Connecting. Growing together.
The
Revenue Cycle Program Manager
is responsible for the planning and timely execution of strategic revenue cycle projects.
This includes providing subject matter expertise in traditional project management areas including project scoping, project methodology, resource allocation, meeting facilitation, and the tracking and completion of action item tasks.
Additionally, this role will be responsible for the identification of risks and barriers and serve as first point of escalation for those items.
Finally, theRevenue Cycle Program Manager
will be responsible for synthesizing project status, key milestones, risks and decisions needed into digestible presentations for various levels of leadership.
If you reside anywhere in the U.S., you will have the flexibility to work remotely* as you take on some tough challenges.
Primary Responsibilities:
Consistently exhibit behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer.
Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
Lead or contribute to the development of program or project scope statements, in consultation with applicable stakeholders (e.g., program/project charter, Statement of Work, Business Vision Document).
Ensure alignment and understanding of program/project scope and objectives with the organization's strategic objectives and the Voice of the Customer, in consultation with applicable stakeholders.
Uses independent judgement and discretion to translate stakeholders' conceptual needs and requirements into workplace practices.Apply subject matter expertise to a variety of complex business challenges.
Apply analytical skills and process improvement techniques to drive sound business decisions, allowing for maximal impact to the business.
Drive/participate in the capital request process, as appropriate (e.g., presentations, cost-benefit analysis, business case).
Employ a consultative approach throughout various project life cycles to ensure a seamless transition from project implementation to the business (e.g., operations, account management, finance).
Provide technical support, training assistance and program management content expertise to existing and developing project teams and their sponsors through all phases of the project (e.g., initiation, analysis, design, implementation)
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
3+ years of experience with revenue cycle in the health care, managed care or health insurance industry
3+ years of proven success in leading programs/projects through the entire life cycle
Experience in participating in system application design, process modeling, business value analysis and business process design and in developing and writing clear functional/technical project requirements
Knowledgeable in SDLC processes, roles, responsibilities and deliverables
Extremely proficient in PC-based software programs including MS Word, Excel, PowerPoint, MS Project and Visio
Skilled in authoring business requirements documents and other technical documentation
Negotiation, facilitation and consensus-building skills
Proven ability to communicate at strategic level, building relationships across the companywith various levels of personnel, including middle, senior, lead positions as well as various levels of management
Proven ability to manage competing priorities in a fast paced and rapidly changing environment
Preferred Qualifications:
Bachelor's degree, and/or related functional area or equivalent work experience
PMP Certification
Experience making ROI and metrics-based decisions
Experience navigating complex problems and crafting unique and scalable solutions
Experience working in a decentralized workplace environment, and in supporting remote teams
Experience building and managing multiple internal and external stakeholder relationships
Thorough understanding of health care systems (authorizations, claims, referrals, eligibility, provider, etc.); medical terminology; and HMO/managed care concepts in the Medicare and commercial environments
Proven excellent written and verbal communication skills
Proven solid analytical skills
Demonstrated ability to plan and execute project plans including work breakdown, resource estimates activity planning, resource scheduling, project administration and status reporting
Demonstrated ability to operate with minimal direction, self-imposed accountability and discipline
Demonstrated ability to work in a highly variable, virtual and matrixed environment
Demonstrated ability to run multiple projects independently, tackle obstacles and be proactive
Reside in IN or OH
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
location
and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized
groups
and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering
equitable
care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission
.
Diversity creates a healthier atmosphere:
OptumCare
is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law
.
OptumCare
is a drug-free workplace. Candidates
are required to
pass a drug test before beginning employment.
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