- Thoroughly assess the Bosses' needs through direct interactions in-person or on the phone
- Recommend appropriate products and/or services
- Effectively communicate sales and/or promotions
- Promote the sign-up and/or use of in-store financing options (CFNA)
- Resolve Boss complaints in a timely and suitable manner
- Follow up with the Boss to ensure satisfaction with products/services
- Tire services including tire repair, new tire installs, tire mounting, rotations and balancing
- Engine oil and filter changes
- Battery testing, maintenance, and replacement
- Fluids, filter replacement and light vehicle maintenance
- Bulb and wiper replacement
- Alignment checks
- Store opening and closing procedures
- Unloading store product shipments and stocking product
- Performing product inventories
- Set-up and maintenance of store displays, promotional materials, and product pricing
- General cleaning in store lobby and shop areas
- 2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
- Previous consumer retail sales experience
- Previous automotive experience a plus
- Previous management/supervisory experience a plus
- This role is an individual contributor role with no direct reports
- As this role is often used as a career development, candidate may act as Manager-On-Duty in certain circumstances when Store Manager and/or Service Manager are unavailable and support their development readiness for Management or alternative career-path
- Assists Store Management in ensuring the store is operating in a safe manner by proactively addressing safety concerns and informing Store Management of any outstanding safety concerns
- Standing for prolonged periods of time
- Bending and/or twisting of body
- Kneeling, stooping, and crouching
- Handling hand tools, including manual and pneumatic
- Ability to lift up to 75lbs
- Ability to push or pull with up to 80lbs of force (opening/closing shop doors, moving floor jacks and lubrication equipment, etc.)
- Store locations may be open 7 days a week with normal operating hours of approximately 91 hours and consist of a store lobby area and a shop area
- Store lobbies are typically climate controlled with tile and/or concrete floors in most locations and contain seating for customers (may or may not have seating behind service counters)
- Shop areas are generally not climate controlled and most locations have concrete floors
- High School Diploma or equivalent
- Valid automobile driver's license
- Customer service and career growth mindset
- Ability to complete required store education courses and modules required for this position
- Ability to learn and perform basic vehicle service tasks
- Ability to learn and operate store systems
-
Aerial Construction Tech I
1 week ago
SPECTRUM Jasper, United StatesJob Description · Under moderate supervision, build, repair and maintain HFC (hybrid fiber coax) plant and FTTH plant (Fiber to the Home) Work on a crew to construct outside plant Aerial/UG network infrastructure · Actively and consistently support all efforts to simplify and enh ...
-
CHRISTUS DOD SkillBridge Program
2 weeks ago
CHRISTUS Health San Francisco, United States Permanent· Summary: · In collaboration with the U.S. Department of Defense (DoD), the CHRISTUS Health SkillBridge Internship Program provides military service members who are within 180 days of separation from military service, with opportunities in a variety of different roles. The goal ...
-
Supervisor Laboratory, Lab AdminGeneral, Jasper
2 weeks ago
CHRISTUS Health San Francisco, United States PermanentJob Description Description · Summary: · This position meets the minimum CLIA qualifications of a Laboratory General Supervisor, and under the direction of the Laboratory Director and/or Laboratory Manager, coordinates and manages the day-to-day operations of their specific secti ...
-
Training as a mechatronics technician in 2024
3 weeks ago
Eclipse Enterprises West Newton, United StatesThe German Railway is one of the most diverse employers in Germany. Every year, we are looking for over 5,000 apprentices in 50 different professions who want to grow and improve with us. · Starting on September 1st, 2024, we are looking for you to join our 3.5-year apprenticeshi ...
-
BlueWave Solutions Merryville, United StatesMerryville's Top Employer - Varied Tasks - Leading Craft Company in the Region - Secure Job for the Future · Thank you for reading this ad. Perhaps you are the skilled professional we are looking for as a · Service Technician / Customer Service Engineer HVAC (m/f/d) in Grenzach-W ...
-
Customer Service Representative
4 days ago
Fastwyre Burkeville, United StatesPosition Purpose/Summary · The Customer Service Representative is committed to providing the highest quality of service to the communities, customers, and employees we serve by fulfilling our customers needs by offering the latest in technological advances allowing them to keep ...
-
Technical Assistance for Project Management
1 week ago
BlueWave Solutions South Toledo Bend, United StatesYour Mission · Responsibility Assisting the site management at our South Toledo Bend location; creating and maintaining maintenance documentation, monthly reports, and protocols; data management in the maintenance planning system · Tasks Supporting the evaluation of inquiries, pr ...
-
Cascade Ventures Zavalla, United StatesYou should be familiar with the finest woods and place the highest value on quality and precision. As an experienced personnel service provider, we offer you the opportunity to use your skills throughout Germany and the surrounding Europe. · What we offer: · We will train you on ...
-
Awesome opportunity for a great DVM
3 weeks ago
gpac West Newton, United States Full timeGpac has partnered with a highly respected Veterinary Practice looking for a Full-Time or Part-Time Veterinarian to join their team. This is an opportunity to be part of a fast-paced and growing practice. · About the Practice: · This practice opened with just one doctor. Fast-for ...
-
Cinema Manager
18 hours ago
West Newton Cinema Foundation West Newton, United States**Cinema Manager, West Newton Cinema Foundation** · **Position Overview**: · The West Newton Cinema Foundation is seeking a dedicated and experienced Cinema Manager to oversee the daily operations of our historic cinema, ensuring exceptional movie-going experiences while upholdin ...
Sales and Service Technician - Jasper, United States - Bridgestone Americas
Description
Company OverviewBridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality." We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you're made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
Job Category
Retail
Position Summary
The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO. This role is primarily responsible for serving the Boss (customer) through assessing the Bosses' needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring Boss satisfaction through thorough and timely completion of services. Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the Boss and efficiently completing basic vehicle service tasks as required.
Responsibilities
The responsibilities and duties of this role include, but are not limited to:
Providing superior customer service to the Boss (~75% of time)
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
