Patient Access Specialist - Clackamas, United States - MyTeam

MyTeam Clackamas, United States

1 week ago

Description

Job Description

Job DescriptionDescriptionPatient Access Specialist
Location: Clackamas, OR
Pay Scale: $19-22 per hour, depending on experience
Hire on Incentive

MyTeam Medical Staffing services seeks to hire 1-2 Patient Access Specialists for a large organization in Clackamas, OR. Patient Access Specialist will have a minimum of 1-year current physician office or clinic experience with no exceptions.
Key ResponsibilitiesKey Responsibilities:

Answers incoming phone calls timely, professionally and with courtesy and respect.
Screens calls using established protocols to determine caller needs and handles or redirects callers appropriately.
Checks voicemail system and answering service messages frequently and routes messages to appropriate staff members.
Pre-registers patients in Electronic Health Record (EHR)
Schedules patients in EHR, following office scheduling guidelines.
Answers or appropriately refers billing questions.
Inputs all data into EHR accurately.
Assists in confirming appointments.
Helps contact and reschedule patients when providers' schedules change.
Opens phones in accordance with clinic policy and transfers phones to answering service upon closing.
Remains calm and effective in high pressure and emergency situations.
Scans & indexes documentation into medical records according to company procedures during downtime.
Assists in new employee training on specific tasks, as needed.
Performs other duties as assigned.

Skills, Knowledge and Expertise

This position requires a high school diploma or equivalent.
Must possess COVID vaccine
Must show proof of High School diploma or GED equivalent
Must show proof of immunizations
At least one year experience in a fast-paced customer service setting, preferably in healthcare.

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