Technical Writer - Richmond, United States - Infoorigin inc

Infoorigin inc

Verified Company

Richmond, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Description:
*Contractor will be responsible for purchasing parking through VDOT's Parking Management Office or procuring their own parking

*assignment will be extended beyond 6/30/24, probably 12+ months or more

The Virginia Department of Transportation (VDOT) Information Technology Division (ITD) is seeking a Technical Writer / System Analyst to work as a key member of the Design and Planning Team for IT network infrastructure projects.

This role will work closely with the PMO office and be responsible for documenting procedures via job aids, templates, forms, flow diagrams, and presentation decks.

They will create, update training programs, and conduct trainings as required.

Responsibilities include analyzing problems; documenting business processes; developing requirements, user stories and acceptance criteria; and managing requirements traceability and testing.

VDOT is a fast-paced organization with very high standards for work quality and efficiency. This position is expected to handle multiple projects, and remain flexible and productive, despite changing priorities and processes.

Ongoing improvement and efficiency is a part of our culture and each team member is expected to proactively contribute to process improvements.

RESPONSIBILITIES:

Work with the Project team members and business stakeholders to understand business processes and pain points
Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution
Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams
Discover and document requirements and user stories with a focus on improving both business and technical processing
Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff
Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications
Identify and group related user stories into Themes, document the dependencies and associated business processes
Assist Product Owner in maintaining the product backlog
Create conceptual prototypes and mockups
Propose alternative solutions that balance cost and benefit, and adequately test a solution's feasibility for business and technical compatibility
Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.
Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing)
Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress

KNOWLEDGE, SKILLS, AND ABILITIES:

Strong background in technology project management.

Strong experience in creating written documentation including update job aids, templates, forms, flow diagrams and presentation decks.

Strong written and verbal communication skills.
Strong analytical, organizational, and decisionmaking skills.
Exceptional interpersonal skills for collaborating.
Ability to plan in a rapidly changing environment and to provide guidance for changes as required.
Exceptional verbal and written communication skills with the demonstrated ability to simplify and briefly, succinctly communicate complex issues to multiple audiences.
Exceptional knowledge of both Agile and Waterfall project management principles and practices.

QUALIFICATIONS

5+ years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology
Experience with networking projects
Experience organizing and maintaining Product and Sprint backlogs
Proficient with defining acceptance criteria and managing acceptance process with development
Experience with large, multimodule systems
Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)
Experience with Application Lifecycle management (ALM)

Preferred:

CBAP and/or CSPO Certification
Experience using Team Foundation Server for agile software development and work item tracking
Experience with automated testing tools such as Test Complete

Job Type:
Contract

Pay:
$ $50.18 per hour

Expected hours: 40 per week

Benefits: