Client Service Implementation Consultant - Schaumburg, United States - PAYLOCITY CORPORATION

Mark Lane

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Mark Lane

beBee recruiter


Description
Paylocity is a cloud-based software company that creates customized HR solutions for small to mid-sized organizations. Our workplace enhances communication and enables employees to connect, collaborate, and create from anywhere. Our award-winning culture ensures everyone has a voice and feels truly welcome. Join Paylocity as we shape the future of technology and the workplace


We give our employees what they need to succeed, including great benefits and perks We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances.

And if it's career development you desire, we provide that, too At Paylocity, people matter most and have always been at the heart of our business.


Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us


Position Overview:


Location:
Schaumburg, IL


Reports To:
Implementation Leadership


Responsibilities:


  • Successful facilitation of client calls
  • Provide a positive client experience
  • Collaborate internally between the client and other Paylocity partners as needed
  • Perform quality assurance tasks to ensure accuracy of all work
  • Responsible for a seamless onboarding experience for our small business clients
  • Ability to seamlessly maneuver multiple screens/tabs, while accessing databases and accurately entering information
  • Travel up to 5% required
  • All other duties as assigned

Requirements:


  • High School Diploma
  • Minimum one year demonstrated customer or client service experience
  • Customer service focused with the ability to develop strong and trusted relationships
  • Intermediate Computer skills: ability to effortlessly maneuver multiple screens/tabs and databases
  • Familiarity and comfort with webbased
  • Strong MS Office skills, especially with Excel
  • Willingness to perform a wide variety of tasks and projects
  • Ability to effectively problem solve and provide quick resolution utilizing Paylocity resources

Additional Skills:


  • Excellent and accurate written and verbal communication skills
  • Strong analytical skills, attention to detail, organizational skills, and time management
  • Ability to work in a fastpaced everchanging environment
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals.

We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

At Paylocity, we believe diversity makes us better.


We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.


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