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Aurora

    Supervisor Primary Care Follow Up - Aurora, United States - UMC Health System

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    Full time
    Description
    We've learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas.
    ______________________________________________________________________________

    Join UMC Physicians:
    Where Employee Satisfaction Soars at 98%

    Summary

    Title:
    Revenue Cycle Management Follow Up Supervisor

    Department:
    Central Business Office

    We are seeking a full time on-site supervisor well versed in medical insurance billing to join our team.

    The RCM Follow Up Supervisor is attentive to deadlines to ensure timely collections of all claims and works with staff members to provide guidance on claim follow up procedures.


    Preferred Characteristics:

    • Goal oriented
    • Professional demeanor and appearance
    • Punctual and dependable
    • Decision-making and Problem resolution
    • Teamwork
    • Organization and time management, ability to multi-task and meet
    deadlines


    Availability Requirements:

    • Ability to work 40 hours per week on site
    • 8-5 Monday – Friday
    • Potential infrequent weekends for special projects

    Our Mission:
    To improve the quality of life for our community by providing the best patient experience for every patient.


    Our Vision:
    To be the best place to work and the best place to receive healthcare.


    Benefits:
    UMC Physicians offers a comprehensive benefits package to eligible full-time employees


    Benefits include:

    • Paid Time Off
    • Sick Pay
    • Medical, Dental and Vision Insurance
    • Employer Paid Group Life and Voluntary Life Insurance
    • Short Term Disability Insurance
    • Long Term Disability (after 2 years of employment)
    • Critical Illness, Accident and Cancer Insurance
    • Health Care and Dependent Care Spending Accounts
    • 401K Retirement Plan with Company Match
    • Employee Assistance Program

    Note:
    Some benefits require an employee contribution to participate.

    Full Job Description
    Assist and support the Director of Revenue Cycle/CBO in the daily operations of the department.

    Supervise and oversee collections for all commercial carriers and is responsible for the timely collection of all claims while meeting the performance standards and goals of the department.

    Assess and make necessary changes to employee development and training initiatives; take an active role in direct mentoring; create an environment of mutual support among all CBO personnel.

    Manage workflow procedures to maximize efficiency. Follows all UMCP Compliance Program Standards.


    Essential Job Functions:

    • Supervises the workflow for designated staff
    • Hires, trains and conducts performance evaluations
    • Provides leadership, coaching, recognition, staff development, and
    disciplinary actions


    • Establishes priorities, workload, controls and work procedures
    • Responsible for ensuring outstanding insurance claims, correspondence
    and denials are resolved in a timely and professional manner in accordance
    with departmental policies, procedures and performance goals


    • Perform spot checks on staff performance to ensure quality and quantity of
    work is appropriate


    • Monitors aging to ensure prompt resolution to escalated insurance carrier
    issues in accordance with departmental policies, procedures and generally
    accepted accounting principles and all applicable laws, guidelines and
    regulations


    • Provides any type of reporting requested for manger/director
    • Keeps and provides metrics for use in management of the above duties,
    mitigation risk, as well as for statistical reporting to the manager/director


    Knowledge/Skills/Abilities:
    Knowledge of the field's concepts, practices, and procedures. Goal planning and judgement. Leadership ability and creativity. Effective communication skills in oral and written formats. Proficient with Microsoft Office.


    Minimum Qualifications:
    High School diploma. Six (6) years of experience in medical billing with supervisory background. Experience in electronic billing systems.


    Preferred Qualifications:
    Bachelor's degree in related field. Experience in implementing new systems.


    Environmental Conditions:
    Works in well-lighted, heated and ventilated building. Exposure to blood borne pathogens are of low risk. Hours of duty may be irregular.


    Physical Requirements:
    Work is of medium demand; walking and sitting most of the time while on duty. Adequate hand/eye coordination and fine motor skills required. Visual acuity and writing skills necessary for factual documentation. Hours may vary to accommodate needs of the corporation.


    Limitations and disclaimer:

    The above job description is meant to describe the general nature of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

    _____________________________________________________________________________

    UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


    *Request for accommodations in the hire process should be directed to UMC Human Resources.​

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