- Provide supervision of direct care staff (CarePros) including hiring, training through skills evaluation and orientation, mentoring and coaching/counseling
- Accompany the first scheduled CarePro with each new client- virtually or in person
- Meet and become familiar with all current clients and CarePros that they supervise
- Conduct supervisory visits for CarePros and clients on a routine and ongoing basis
- Provide training to CarePros under the direction of the Manager of Home Care or Professional Care Manager
- Monitor and update appropriate business trackers on a regular basis
- Tracking and compliance of CarePro continued education and training programs
- Responsible for follow up with CarePros and clients
- Coaching CarePros as needed
- Schedule CarePro annual reviews with approval of the Manager of Home Care or designee
- Conduct new client assessment in accordance with new client onboarding process
- Develop customized care plans for each client and ensure the assessment is updated regularly to reflect the plan
- Obtain input from client, client's family, and other professionals involved with client's care to maintain optimal plan of care
- Function as the primary point of client/CarePro contact, addressing issues/concerns using judgment consistent with standards, practices, policies, procedures, regulation, or law.
- Appropriately document client and/or CarePro communication with timely updates to client care plans in all applicable systems and/or processes
- Complete delegation with all current clients requiring a delegated CarePro
- Function as point of contact for all current and future clients and CarePros
- Participate in regularly scheduled on-call rotation to handle off-hours staffing needs
- Be available as backup CarePro for call-ins and last-minute shifts
- Efficiently schedule CarePro/client based on CarePro skill set and client needs
- Utilize effective staffing skills to strategically staff CarePros avoiding overtime whenever possible
- Regularly monitors the Home Care department's monthly staffing statistics and develop solutions to increase client hours and satisfaction
- Maintain communications with client, client's families, or guardian regarding changes in scheduling hour or staff.
- Ensure proper CarePro rates are assigned, and appropriate billing codes are used
- Ensure Clear Care system information is current and up to date Ensure all approved CarePro time off requests are updated in Clear Care and reported to the payroll department for PTO hours to be paid
- Billing and payroll for client and Carepro caseloads
- Ensure compliance with WAC & RCW for self and assigned CarePros
- Maintain flexibility and reliability; travel within assigned service areas as needed and expected; provide overall support to the home care department as needed
- Provide back up to recruiter, reception desk, intake and CarePros as needed or as assigned
- Assist with performing new client assessments and intakes
- Assist with the CarePro recruitment process; screening, interviewing, and evaluating for hire
- Complete all Continuing Education courses as required by WA State for Family First as a home care agency
- Assist with the recruiting process and new hire orientation as needed
- Assistance to office assistant for front office/reception
- Must be able available for emergency client coverage and be able to follow all care plan tasks assigned
- Participates in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Adhere to all guidelines and policies outlined in Family First Employee Handbook
- Travel within the greater Spokane/Tacoma/Seattle area as needed or assigned
- Preforms any other duties as needed or assigned
- Minimum two years supervisory experience required
- Current Certified Nursing Assistant or Home Care Aide Certification required
- Nurse Delegation experience preferred
- Diabetes Delegation preferred
- Current CPR certificate or willingness to obtain certification within 14 days of employment
- Ability to travel required within the assigned service area
- Comply and maintain valid Driver's License, vehicle insurance and clean DMV record
- Strong computer and technology acumen
- Strong leadership skills with an elevated level of professionalism
- Amazing Workplace Culture and Supportive Environment
- 401(k) with company matching contribution
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- 10 paid Holidays
- Professional development assistance
- Same day pay available through Tapcheck
- FT- 8-hour shift 8:00am - 4:30pm
- Work days - Monday- Friday
-
Care Coordinator
4 weeks ago
Lutheran Coummunity Services North West Spokane, United StatesSpokane 210 W Sprague, 210 W Sprague Ave, Spokane, Washington, United States of America · Req #1577 · Friday, April 26, 2024 · Our Mission: · Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope. · About Us · Lu ...
-
Care Coordinator
1 day ago
Chas CO LTD Spokane, United States$2,000 Sign-On BonusAMAZING BENEFITS PACKAGEMedical, Dental, & Vision InsurancePaid Time Off (PTO) - up to 6 weeks of PTO per yearChildcare Stipend - contribution of $5,000 per year to the employee's dependent care spending accountLoan Reimbursement - reimbursement for student lo ...
-
Care Coordinator
1 day ago
Chas CO LTD Spokane, United States$2,000 Sign-On Bonus · AMAZING BENEFITS PACKAGEMedical, Dental, & Vision Insurance · Paid Time Off (PTO) – up to 6 weeks of PTO per year · Childcare Stipend – contribution of $5,000 per year to the employee's dependent care spending account · Loan Reimbursement - reimbursement ...
-
WISe Care Coordinator
1 week ago
Catholic Charities Eastern Washington Spokane, United States$500 Sign-on Bonus · WE OFFER EXCELLENT BENEFITS: · * FREE Employee Medical Insurance · * FREE Employee Dental Insurance · * FREE Employee Vision Insurance · * Sick leave (1 week paid sick leave immediately upon hire plus regular sick leave accrual and 8 hours of paid sick leave ...
-
WISe Care Coordinator
2 weeks ago
Catholic Charities Eastern Washington Spokane, United States$500 Sign-on Bonus · WE OFFER EXCELLENT BENEFITS: · FREE Employee Medical Insurance · FREE Employee Dental Insurance · FREE Employee Vision Insurance · Sick leave (8 hours per month) · Vacation (Minimum of 2 weeks paid vacation) · Discounted health memberships · Retirement (Emplo ...
-
patient care coordinator
2 weeks ago
Providence Health & Services Spokane, WA , USA, United StatesA Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Posi ...
-
patient care coordinator
3 weeks ago
Providence Health & Services Spokane, WA , USA, United StatesPatient Care Coordinators provides a variety of receptionist and skilled clerical duties in support of the PMG clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. P ...
-
patient care coordinator
2 weeks ago
Providence Health & Services Spokane, WA , USA, United StatesA Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Posi ...
-
clinical care coordinator
3 weeks ago
Providence Health & Services Spokane, WA , USA, United StatesThe Clinical Care Coordinator coordinates services for patients, focusing on those who face particular difficulty with navigating the healthcare system, management of specialty and home health referrals, and supports patients in self-care and identifying relevant community resour ...
-
integrated care coordinator
3 weeks ago
County of Spokane Washington Spokane County, WA, USA, United StatesThis recruitment maybe used to fill up to two (2) vacant positions at 37.5 hours per week. The position allocated to this classification performs professional and/or administrative duties, providing behavioral healthcare services, healthcare coordina Care Coordinator, Behavioral ...
-
WISe Care Coordinator
1 week ago
Catholic Charities Eastern Washington Spokane, United StatesJob Description · Job DescriptionSalary: $ $21.63/hr · $500 Sign-on Bonus · WE OFFER EXCELLENT BENEFITS: · FREE Employee Medical Insurance · FREE Employee Dental Insurance · FREE Employee Vision Insurance · Sick leave (8 hours per month) · Vacation (Minimum of 2 weeks paid vacati ...
-
Home Care Coordinator
1 week ago
Family First Spokane, United StatesDo you love leading caregivers and helping them be successful? Do you want to play a vital role in supporting home care clients and meeting their unique needs? · If you answered we want YOU to Apply Today · Who We Are · One of the fastest-growing companies in America, Family Fir ...
-
Home Care Coordinator
1 week ago
Family First Spokane, United StatesJob Description · Job DescriptionDo you love leading caregivers and helping them be successful? Do you want to play a vital role in supporting home care clients and meeting their unique needs? · If you answered we want YOU to Apply Today · Who We Are · One of the fastest-growi ...
-
Integrated Care Coordinator
1 week ago
Spokane County, WA Spokane, United StatesJob Summary · (1) vacant positions at 37.5 hours per week. · The position allocated to this classification performs professional and/or administrative duties, providing behavioral healthcare services, healthcare coordination or authorization and utilization reviews of behaviora ...
-
Patient Care Coordinator
2 weeks ago
Cancer Care Northwest Spokane, United StatesJob Description · Job DescriptionCancer Care Northwest is the premier cancer center in the Inland Northwest providing comprehensive, innovative, compassionate care by a team of integrated cancer specialists. We are seeking a full time scheduler. This position is responsible for s ...
-
Patient Care Coordinator
3 weeks ago
Providence Spokane, United States Full timeA Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Posi ...
-
Resident Care Coordinator
2 weeks ago
North Point Village Assisted Living and Memory Care Spokane, United StatesJob Description · Job DescriptionDo you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident's life? Then come join our team · Great Place to Work Certified – come make it greater So many perks and program ...
-
Resident Care Coordinator
1 week ago
South Hill Village Assisted Living and Memory Care Spokane, United StatesJob Description · Job DescriptionDo you have a passion to serve Seniors? More importantly, do you want to know that every day you are making a difference in a resident's life? Then come join our team · Great Place to Work Certified – come make it greater So many perks and program ...
-
Patient Care Coordinator
1 week ago
Cancer Care Northwest Spokane, United StatesCancer Care Northwest is the premier cancer center in the Inland Northwest providing comprehensive, innovative, compassionate care by a team of integrated cancer specialists. We are seeking a full time scheduler. This position is responsible for scheduling patient appointments an ...
-
Senior Patient Care Coordinator
1 week ago
Providence Health & Services Spokane, United StatesThis position is responsible for the overall coordination of seamless care for patients in a surgical and/or procedural clinic setting. This position balances a complex daily workload, with multiple conflicting priorities, while providing superior customer service and surgery sch ...
Home Care Coordinator - Spokane, United States - Family First
Description
Job Description
Job DescriptionDo you love leading caregivers and helping them be successful? Do you want to play a vital role in supporting home care clients and meeting their unique needs?
If you answered we want YOU to Apply Today
Who We Are
One of the fastest-growing companies in America, Family First is the leader in providing comprehensive solutions for the care of an aging loved one. At a time when more families than ever are caring for a loved one, Family First is here to help with Care Management, Home Care, Licensed Counseling, and other services to help families make it through the complicated challenges that come with being a caregiver.
If our mission and values speak to would love for you to Apply with Us
Position Details
Family First is growing because people learn about our unique set of family-centric services. The Home Care Coordinator provides mentorship, training, one-on-one guidance, and support to in-home CarePros while providing excellent customer service and professional care to clients and offers administrative assistance. Consistently matches field employees with clients based on the needs and field staff's skill level and attributes.
Job Duties
CarePro Support:
Client Support:
Staffing Support:
Other Responsibilities:
Qualifications
Compensation: Family First is committed to providing market competitive, equitable pay to all employees
Compensation: $24-27/hour depending on relevant experience.
Benefits: Family First is proud to offer the following benefits to employees
Job Type: Full-time
Work Location:
Location Spokane
Hybrid – Regular travel to client's homes is required
Schedule:
