Receptionist - Cassopolis, United States - CASS COUNTY COMM HEALTH AUTH

CASS COUNTY COMM HEALTH AUTH
CASS COUNTY COMM HEALTH AUTH
Verified Company
Cassopolis, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Woodlands Behavioral Healthcare Network is in search of Outstanding Receptionist
Are you passionate about helping people and ready to discover the difference you can make with a rewarding job that provides a sense of accomplishment and gratification?


If this describes you, then Woodlands wants you to be a part of our team At Woodlands, we work to inspire hope, promote resiliency and aide in recovery.

We strive to fulfill the aspirational goal of creating the absolute best experience with every person through all interactions, and we believe it begins with our employees.


What is in it for you:

  • Health Insurance options (HSA or Traditional) with BCBS medical coverage
  • Dental Insurance
  • Vision Insurance
  • Wellness Benefit
  • Retirement Benefits 401(a) with employer match / Optional 457(k)
  • Company Paid Life Insurance
  • Company Paid Group Long-Term Disability Insurance
  • Paid Vacation Time Accrual

What you can expect:


Reporting to the HR Manager, our Receptionist/Secretary will be responsible for providing initial customer services duties to individuals seeking or receiving services from Woodlands Behavioral Healthcare network.

Interactions are warm, welcoming and demonstrate an adherence to a Recovery Enhancing Environment.


How you will make an impact:

  • Provides customer service to individuals in a warm and welcoming manner that are seeking/receiving services from Woodlands. Responsibilities include greeting, answering phone calls, scheduling and assistance to individuals in the reception area.
  • Responds to Limited English Proficiency/ TTY telephone calls as needed.
  • Enters data into various databases (Satisfaction Surveys, etc.) and spreadsheets used to generate reports required by audits, accreditation entities and for internal management purposes.
  • Performs scanning/ filing of correspondence and other documents as required.
  • Coordinates customer record request (logging, copying, and mailing).
  • Attend various agency meeting, complete minutes as assigned.
  • Completes daily courtesy calls to remind clientele of appointments with physician and/or clinicians.
  • Performs the duties of other clerical personnel as workloads, absences, or emergencies may require.
  • Distributes and aggregates customer satisfaction survey.
  • Other clerical duties and administrative support functions as assigned by Supervisor.
  • Responsible for handling all information in a confidential manner.

Minimum Education & Experience Requirements:


  • Must be 18 years of age
  • Minimum of high school diploma or equivalent.
  • Valid driver's license with acceptable driving record.
  • Knowledge of basic communication and empathic listening skills.
  • Ability to work with other staff within a team concept.
  • Ability to accept supervision and complete assignments and duties accurately and in a timely manner.

ADA Specifications:


  • Work is done onsite


W_oodlands Behavioral Healthcare Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability, or veteran status.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

_
More jobs from CASS COUNTY COMM HEALTH AUTH
See all jobs of CASS COUNTY COMM HEALTH AUTH