Front Desk Administrative Assistant - Brooklyn, United States - Acupuncture Williamsburg

Description

• Punctual and consistent with excellent communication
• Greet patients and create a welcoming atmosphere
• Interface with and answer questions for potential patients
• Training provided
• Maintain clean and organized work station
• Collect payment from patients
• Book appointments
• Sell crystals, supplements, massage oils, etc at front desk
• Putting away laundry/putting out dirty for pickup
• Managing inventory (keeping track of supplements and when to order more)
• Organize and send out newsletter
• Ability to work alone and with others
• Self starter, organized and motivated, ability to troubleshoot issues as they arise, ability to create systems of efficiency and problem solve as needed, social media support
• Support practitioners turn over rooms, clean cups, etc. as needed
• Surface cleaning of the office such as vacuuming, emptying trash, watering plants, wiping down surfaces, etc.
• Assist with administrative tasks such as data entry, filing, and calendar management
• Coordinate special events or projects as needed
• Maintain HIPAA compliant communication and privacy
• Fig Scrubs as uniform, 1st pair provided by Acupuncture Williamsburg
• Insurance Billing Support (training provided)
• Create claims (press of a button)
• Input insurance payments
• Verify patients' Insurance coverage (on phone and online)
• Communicate insurance coverage to patients
• Fax medical notes to insurance companies if requested
• Qualifications:
• Proven experience as a Front Desk Agent or similar roll
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) or G Suite
• Excellent organizational skills with the ability to prioritize tasks
• Knowledge of acupuncture is a plus
• Experience in project coordination or event planning is advantageous
• Looking for the right person and a win/win situation, where everyone benefits.
• Background check required
• 3 professional references

• 4 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

• Customer service: 1 year (preferred)

• Brooklyn, NY required)