Integration Supervisor - Houston, United States - Church World Service

Church World Service
Church World Service
Verified Company
Houston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

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Description

Overview:

  • Reports to:


  • Site Director

  • Location/ Work Arrangement:
  • Houston, TX / Hybrid
  • Salary Minimum:


  • $60,800

  • Salary Maximum:
- $76,000About CWS:

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our offices supporting refugees, asylees or unaccompanied children... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America...

or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.


Purpose:

The Integration Supervisor directs and oversees the satisfactory implementation of programs intended to foster refugees' and other eligible immigrants' integration in the Houston / Rio Grande Valley community.

More specifically, this position coordinates the Preferred Communities (PC) Supplemental programs, Refugee Support Services (RSS), and Cash & Medical Assistance (CMA).

This position ensures coordination among the different components of integration programs and with community partners, ensures compliance with program requirements as established by program funders, and identifies and pursues new funding opportunities to grow the portfolio of CWS available integration services


Responsibilities:


Program Management Duties:


  • Coordinates the implementation of all programs under the Integration services area
  • Provides guidance and monitors compliance of integration programs
  • Conducts random sample reviews of client case notes and case files to ensure quality and timeliness of service provision and fulfillment of documentation requirements.
  • Prepares for and participates in onsite monitoring visits with the Site Director
  • Addresses emergency situations as they arise and mediates conflict as necessary
  • Completes required funder reports, coordinating with team members to ensure proper tracking and reporting of activities
  • Attends trainings and conferences as needed.
  • Develops and nurtures relationships with refugee service providers and other community partners at the local level to increase integration opportunities for refugees, presenting the program to employers, local school districts, state health clinics, state refugee coordinator's office, medical providers, and other relevant service providers
  • Provides technical assistance and cultural sensitivity training to internal and community providers to build their capacity to serve unique populations

Supervisory Duties:


  • Coordinates and oversees the work of staff in the integration programs
  • Leads the CWS Houston / Rio Grande Valley Integration Services team in conducting all duties in a culturally/linguistically/gendersensitive manner and in respect of DEI norms of conduct as established by CWS
  • Provides program staff with ongoing coaching, mentoring, training, feedback and guidance to improve performance, and completes annual performance evaluations
  • Promotes teamwork across program areas, by improving communication, fostering collaboration on overlapping tasks, and optimizing results across areas in a synergistic way
  • Manages the workload of team staff, and delegates responsibilities
  • Works with CWS Houston Site Director and CWS HQ program liaisons to provide ongoing training to staff on program updates and service requirements
  • Communicates regularly with the Site Director on matters pertaining to the integration services
  • Assists the Site Director and Associate Directors in general community outreach, with an emphasis on establishing new community partnerships and resource development
  • Fosters a workplace culture that radiates positivity and enthusiasm, inspiring team members through an approachable and optimistic demeanor.
  • Demonstrates a genuine commitment to the wellbeing of staff, proactively seeking opportunities to support and assist team members in their professional growth and job satisfaction.

Common Duties:


  • Keeps informed about refugee and immigrant issues, using current information to better serve refugees, immigrants and cosponsors
  • Advocates on behalf of cosponsors, refugees, and refugeeserving voluntary agencies
  • Attends local and national training conferences as instructed by the Site Director
  • Raises awareness about immigration and refugee issues and increases CWS Houston's visibility in the community through speaking engagements
  • Assists Site Director in any duties he/she deems necessary. Undertake other duties as assigned
  • Work varied hours including some night and weekend work

Qualifications:

Education:


  • Bachelor's degree, at least 1 year experience in refugee services or related field are required.
  • Knowledge of refugee language is preferred.

Experience:

  • They wi
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