IT Specialist - Arcadia, United States - iKrusher

iKrusher

Verified Company

Arcadia, United States

1 week ago

Posted by:

Mark Lane

beBee recruiter

Description

iKrusher is looking for a IT Specialist based in our Arcadia, CA location to support our IT processes on a daily basis. This role requires expertise in network administration, the ability to maintain Windows and Mac hardware, and provide support to end users.
This is a part-time role, with a daily schedule from 9am - 3pm.

Duties/Responsibilities:

Responsible for the maintenance, configuration, and reliable operation of computer systems, network infrastructure, and IT policy
Enduser IT onboarding and offboarding
Administer network infrastructure (Ubiquiti)
Create and draft the IT department's SOPs
Install and update computer components and software, MS365 configurations, and integrate automation processes
Troubleshoot hardware and software issues, documenting problems and resolutions as well as assessing and reporting their impact to the relevant stakeholders
Recommend hardware and software improvements
Perform and delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
Train, teach, and coach colleagues on this technology, helping to drive efficiency and a high degree of satisfaction for our internal users
Evaluate current IT operations; make recommendations for improvement and upgrades to IT hardware and software to manage workload and operational requirements
Collaborates with external partners as necessary to explain errors and/or recommend modifications to IT systems
Keep up to date with the latest knowledge of technology innovations and trends
Perform other duties that may be assigned

Required Skills/Abilities:

Excellent verbal and written communication skills
Mandarin speaking is a plus
Experience with MS 365 Dynamics and its overall functionality and systems integration is required
Must be an expert of BC (Business Central) & CRM component of MS 365 Dynamics
Experience in MS 365 Dynamics conversions is a plus
Experience with MS Intune or similar mobile device management systems
Must be able to troubleshoot all issues related to PCs, Macs, and iPhones
Excellent interpersonal and customer service skills
Strong analytical and problemsolving skills
Strong understanding of computer hardware and software systems
Excellent time management skills
Excellent ability to prioritize tasks
Excellent proficiency with Microsoft Office Suite or related software
Ability to explain technical issues to technical and nontechnical employees
Proficient with or the ability to quickly learn new technologies