Card Dispute Analyst - Memphis - Evolve

    Evolve
    Evolve Memphis

    3 days ago

    Description

    Card Dispute Analyst

    The Card Services Dispute team is responsible for receiving and resolving customer disputes and fraud claims. This includes assisting customers through the claims process, preparing necessary adjustments to accounts, submitting chargebacks for processing with associations, and meeting required regulatory deadlines.

    • Investigates all disputes thoroughly gathering pertinent documentation.
    1. Setstle account entries to settle customer accounts in accordance with Networks regulations (VISA/MC/AMEX).

    Main Responsibilities:


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