Administrative/customer Service Representative - Chino, United States - Lithium
Description
Job Overview:
Responsibilities:
- Provide accurate information about products and services
- Handle and resolve customer complaints in a professional manner
- Process orders, returns, and exchanges
- Upsell products or services to increase revenue
- Conduct outbound calls for followups or sales campaigns
- Maintain customer records by updating account information
- Perform data entry tasks accurately and efficiently
Skills:
- Excellent customer service skills
- Strong phone etiquette and communication abilities
- Ability to analyze customer needs and recommend appropriate solutions
- Proficiency in data entry and CRM software
- Bilingual proficiency in Spanish is a plus
- Sales experience is beneficial for upselling opportunities
- Multilingual capabilities are an advantage for diverse customer interactions
Join our team and be part of a dynamic work environment where your skills are valued and growth opportunities are available.
Pay:
$ $23.00 per hour
Expected hours:
per week
Benefits:
- Flexible schedule
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Work Location:
In person
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