- Train and qualify to work assigned post. Understands the specific and general post instructions for that assigned post.
- Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
- Maintain access control procedures set by building management.
- Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
- Identify all tenants and/or visitors upon arrival.
- Ensure visitors and vendors are properly signed in prior to accessing the building.
- Observe departing personnel to guard against theft of tenant or building property.
- Monitor security cameras that are within the facility.
- Respond to incidents including property emergencies.
- Conduct general patrols of the entire property during various hours, if required, including numerous flights of stairs and frequent patrols of the exterior in any weather conditions.
- Ability to stand/sit/walk for extended periods of time.
- Assist tenants and visitors with directions and general business information.
- Clearly and accurately record data such as property damage, unusual occurrences, and malfunctioning of equipment, to building and Titan management.
- Maintain clear, accurate logs pertaining to people or property including packages.
- Provide excellent Customer Service to all parties encountered while on duty.
Other duties as assigned. -
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Museum of Science and Industry - Chicago, United States - Titan Security Services Inc
Description
Overview:
Titan Security is currently recruiting for a Full-Time Dispatchers to work out of the Chicago area office.
Started in 1977, Titan Security is one of the largest privately-held security services providers in the Chicagoland area and we are growing Join a leading company in one of the fastest growing industries.
Dispatcher's responsibilities include, but are not limited to:
Responsibilities:Education and/or Experience: High School diploma or general education degree (GED) and 2 years prior satisfactory employment as a security officer or in a customer service position. Experience in a heavy volume call center preferred.
Must be at least 18 years of age.
Certificates, Licenses, Registrations: Ability to acquire and maintain a valid Illinois PERC, including state accredited training requirements.
Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.
Computer Skills: Proficiency with Microsoft Office software (Word, Access, Excel, PowerPoint).
Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you.
Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job.
Salary & Benefits: Compensation is between $17.60 and $18.00 per hour based on experience, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits. Skills-enhancing training and opportunities for career growth and promotion.
EOE/M/F/D/V